Apple Music Not Playing With Alexa? 7 Simple Fixes

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Are you stuck trying to play Apple Music with Alexa?

Believe it or not, this is more common than you’d think. Hundreds of users struggle with this issue daily.

Listening to your beloved music collection is one of the greatest things you can do on the daily, but being unable to do it because Alexa is not playing Apple Music can be really frustrating.

Luckily, if you try the 7 fixes listed below, you’ll be able to get rid of this problem in no time.

  1. Make sure Apple Music for Alexa is available on your country.
  2. Restart your Echo device.
  3. Update your phone, Alexa and Apple Music.
  4. Check your Internet connection.
  5. Disable “Explicit Language Filter”
  6. Re-pair Apple Music to your Echo device.
  7. Factory reset your Echo device.

Keep reading to fix this annoying issue!

#1 Make Sure Apple Music for Alexa Is Available in Your Country

Alexa has fantastic benefits. This personal assistant can check the weather, control your smart home, play your favorite songs and even buy products from Amazon.

Sadly, some apps may not be available for Alexa in your country.

If you bought an Amazon Echo device to play your favorite songs and have incredible jamming sessions, please make sure Apple Music is available for Alexa in your country.

Apple Music for Alexa is available only in Austria, United States, United Kingdom, Austria, France, Canada, Australia, Brazil, India, Germany, Mexico, Italy, Ireland, Japan, New Zealand, and Spain.

If you couldn’t find your country in the list above, you may want to use another speaker to listen to your Apple Music library.

#2 Restart Your Echo Device

As simple as it seems, on several occasions, restarting your device can solve some performance issues.

The easiest way to restart your Echo device is by following this quick guide:

  1. Fully close the Alexa app on your phone. The process of closing an app may vary depending on the phone you have; but generally, you can do it by simply swiping upwards at the bottom of your screen and the swiping up again on Apple Music.
  2. Unplug your Echo device from the power source and wait 20 seconds.
  3. Plug in the device.
  4. Try playing Apple Music again.

If this fix didn’t solve the problem, don’t worry. Keep reading to learn more about other ways to do it.

#3 Update Your Phone, Alexa and Apple Music

If you can’t play your Apple Music library with Alexa, you might want to check for any available updates.

New updates often fix bugs and glitches that may be causing performance problems. If you’re not running the apps’ newest versions, you may experience some technical issues while using them.

Follow this quick guide to update your phone, Apple Music, and Alexa:

To update your phone:

  1. Go to Settings and tap on “About phone”.
  2. Select “Check now for updates”
  3. Tap on “Install now”

Please note that the process for updating your Android device may vary depending on your phone’s model.

  1. Go to Settings and tap on “General”.
  2. Tap on “Software Update” to know if there are any updates you might have missed.
  3. If there are any available updates, tap on “Install Now”.

To update Apple Music:

  1. Open Google Play Store.
  2. Tap on the profile icon located at the top right of your screen.
  3. Select “Manage apps & device”
  4. Tap on “Manage”, then search for Apple Music.
  5. Choose “Update”

To update Alexa app:

  1. Go to the App Store. (Google Play Store for Android)
  2. Search for “Amazon Alexa”
  3. Tap on “Update”

Once you’ve completed the steps above, try playing Apple Music with Alexa again to see if the issue was fixed.

#4 Check Your Internet Connection

As you may probably know, Alexa needs a stable Internet connection to perform most of its tasks, such as playing Apple Music songs.

If you have a weak Wi-Fi signal, Alexa’s features will be limited, and you may have trouble playing Apple Music with it.

But, how can you know if your Internet is to blame? Simple! Just open your browser and go to, then click on“Go”.

If the results show that your Internet is running slow, the first thing you might want to do is restart your modem and router. This quick action may solve some wireless issues.

To do it, you’ll just need to:

  1. Locate your modem and router.
  2. Unplug them and wait 30 seconds.
  3. Plug in the modem and wait one minute.
  4. Plug in the router. If your router has a power button, press it. Then, wait two minutes.
  5. Try playing Apple Music with Alexa again.

If the problem persists, try the next tip.

On several occasions, we use numerous devices while doing our favorite activity. While this is very entertaining, it may be the reason why your Internet connection is running slow.

Make sure your Internet plan is fast enough to avoid connection issues. To do this, try multiplying the number of people living in your house by 25 Mbps.

If your Internet plan has fewer Mbps than what you need per person, try getting one that meets the demand of your devices.

#5 Disable “Explicit Language Filter”

Alexa offers the “Explicit Language Filter” to automatically skip songs that use explicit words.

Although this filter is great if you have a child, some apps won’t work if it’s turned on.

You can easily disable it by following the next steps:

  1. Launch the Alexa app on your phone.
  2. Tap on the three horizontal lines at the top of your screen.
  3. Select “Settings”.
  4. Tap on “Music & Podcast”
  5. Toggle “Explicit Language Filter” off.

Once you’ve completed the steps above, try playing your Apple Music library with Alexa again.

#6 Re-pair Apple Music to Your Echo Device

If none of the fixes above have solved the issue, try re-pairing Apple Music to your Echo device.

This simple action may help refresh your Bluetooth connection and allow you to play your favorite Apple Music tracks with Alexa.

Follow these steps to unlink Apple Music:

  1. Launch the Amazon Alexa app.
  2. Tap on “More” and then select “Settings”.
  3. Go to “Music & Podcasts”
  4. Tap on “Apple Music” below “Services”
  5. Tap on “Disable Skill”

You’ll be redirected to the Apple Music skill page again. Tap on “Enable to Use”, and enter your Apple ID and password.

Once you’ve done that, try asking Alexa to play your favorite album to see if the problem went away. You can say “Alexa, play An Evening with Silk Sonic on Apple Music”.

#7 Factory Reset Your Echo Device

On several occasions, factory resets can fix bugs and other software issues that may be causing performance problems.

If you can’t play your Apple Music library with Alexa, try factory resetting your Echo Device.

You can easily do it by following these instructions:

Please note that the following steps will erase all previous custom settings, downloaded apps and any other information stored on your device’s memory.

  1. Open the Amazon Alexa app.
  2. Go to “Devices”.
  3. Tap on “Echo & Alexa”.
  4. Choose your Echo speaker from the list.
  5. Tap on “Factory Reset” or “Deregister”.

Once you’ve done that, reprogram your settings like the first time you did it and try playing Apple Music with Alexa.


Listening to our favorite songs should be fun and stress-free. Not being able to enjoy your jamming sessions because Apple Music is not playing with Alexa can be really frustrating.

Luckily, this issue is really easy to solve.

More often than not, restarting your Echo Device, disabling the “Explicit Language” feature, and updating your phone, Alexa and Apple Music, should do the trick.

Thank you so much for taking the time to read this article. Here at Tech Detective, we’re passionate about bringing quick solutions to everyday problems.

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