How to Stream Disney Plus on Discord Without a Black Screen

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Couple stuck with Disney Plus issue on TV

Are you bending over backwards trying to stream Disney Plus on Discord without a black screen?

Get in line! Believe it or not, thousands of people face this same inconvenience daily and are left speechless and scratching their heads.

I know how frustrating it must be to have this happen to you. Streaming should be stress-free and easy, and instead, you’re getting the exact opposite out of it.

But don’t worry, you’ve come to the right place. I’m here to help you get things back to normal.

Below, you’ll find a list of 7 simple fixes you can try to get rid of the dreaded black screen for good. I’m certain one of them will do the trick.

These are:

  1. Disable Hardware Acceleration
  2. Clear your Cache & Cookies
  3. Quit Discord
  4. Check your internet connection
  5. Check the servers
  6. Try a different browser
  7. Relaunch the app/webpage

Read on to leave this whole situation in the rearview mirror!

#1 Disable Hardware Acceleration

The first thing I want us to check is that Hardware Acceleration is not activated. If you have no idea what this is, let me briefly explain it to you.

Hardware Acceleration is a computer process that allows for some of the load on your CPU to be passed on to your other components. This allows for improved performance while streaming and other activities, and could even help lower your PC’s temperatures.

And while most of the time this feature does more good than harm, sometimes it could also be the reason why you can’t stream Disney Plus on Discord without a black screen.

In this case, you’ll want to disable it.

Solution: Here’s what you need to do:

  1. Launch Discord
Red Arrow Pointing To Settings In Home Screen
Discord Advanced Settings
Red Arrow Pointing to Hardware Acceleration in Discord Advanced Settings

Unless you’re using a PC that’s +6 years old, you’ll never really need Hardware Acceleration, as your CPU should be able to work great while handling the full load of streaming.

#2 Clear Your Cache & Cookies

If you don’t know what these are, that’s perfectly fine, most people don’t. But now that you’re reading this, I’d love to shed some light on the concepts.

Let’s start with the cache.

This is where your apps store important information. In it, you’re likely to find audio, video, preset configurations, and sometimes even login credentials. By keeping this data handy, Disney Plus and Discord can load quicker on startup and provide you with an enjoyable experience.

Cookies, on the other hand, are tools used to make your browsing more efficient and increase the accuracy of targeted ads online.

They’re the reason why you’re suddenly bombarded on social media with ads for Elite Xbox controllers right after looking up the release date of an upcoming game.

Most of the time, leaving them both untouched will do more good than harm. However, if there’s a corrupted file or a bug on either of these, it would explain why you’re having trouble streaming Disney Plus on Discord without a black screen.

Solution: The good news is that whether you’re on a PC or on a mobile device, clearing your cookies and cache should be a simple and quick process. For this example, I’ll use Google Chrome and an Android device.

Here’s what you have to do:

On Google Chrome:

  1. Open the browser
Google Chrome More Tools Access Keys
Clean Browse Data Tool

On Android devices:

  1. On your device, go to “Settings”

Knowing how to frequently clear your cache and cookies across all your devices is a good practice, so I’d advise writing these steps down somewhere for future reference.

#3 Quit Discord

Ok, so you quit Discord… but did you really?

Believe it or not, this is one of those apps that keep running in the background, even after you’ve clicked the red “X” in the corner of the window.

Now, before you file a complaint to the company, let me assure you that this was not designed to bother you, but to make multi-tasking simpler!

That being said, the problem with the app being set up this way is that sometimes you might be tricked into thinking that you’ve successfully ended all processes when in reality, you have not.

If you suspect that a bug or a corrupted file is causing you to stream Disney Plus on Discord with a black screen and want to close and relaunch the app, make sure you’re fully closing it.

Solution: Here’s how you can go about it:

  1. Click the “Start” button on your Windows toolbar
Discord On Task Manager

#4 Check Your Internet Connection

Next, I want us to make sure that your connection is not to blame.

I know what you’re thinking, “I haven’t had an Internet outage in ages, so why now?

Well… who says you haven’t?

You see, sometimes diagnosing a bad connection or even noticing it can be difficult, as you won’t always be cut off from the internet when you have one. In many cases, you might still have enough signal to perform light tasks like chatting or browsing, while not being able to stream Disney Plus on Discord without a black screen.

Why? Because each activity has very different requirements.

Texting and Google searching are not as demanding on your network as streaming your favorite shows on Disney Plus, especially when you’re also trying to stream on Discord at the same time.

As a general rule, Disney Plus needs a minimum Internet speed of 5 Mbps for streaming in Full HD resolution (1080p), and an astounding 25 Mbps for 4K.

And considering that you’re also using Discord, I’d multiply that number by about 30% just to be safe.

Solution: First, you should make sure your current plan is fast enough. I normally suggest that your connection is about 5-6 faster than any platform’s requirements.

For example, if you want to stream Disney Plus in 4K, you should at least have a connection with a speed of 150 Mbps.

You might be able to get away with a little less if you live alone. But if you share your network with several people, you might even need to go higher than that.

Provided that your connection is already fast enough, you might want to give your provider a call and ask them if they’re having coverage issues in your area. If they tell you everything is fine on their side of the fence, you could try resetting your modem and see what happens.

If you’ve never done it before, fret not! Here’s what you have to do:

  1. Without unplugging the modem, turn it around, so you can see the back of the unit

#5 Check the Servers

I think we’re making great progress, but we have to keep pushing! Now, I want us to check on the platform’s servers.

As you can imagine, these are responsible for storing important information and providing millions of Disney Plus and Discord users with the service they expect.

Given how crucial they are to their everyday operations, most streaming companies have put a lot of elbow grease into designing them to be as resistant as possible. And while I’m not telling you that they are as fragile as glass, I’d be lying if I said that they’ve managed to make them 100% failproof.

In fact, things that seem unimportant, such as a coding bug, a bad hard drive, or even minor hacking can greatly impact how both platforms perform.

This could very well be the reason why you can’t stream Disney Plus on Discord without a black screen.

Solution: In order to rule out or confirm server problems as the cause of this situation, we need to check the real-time status of both platforms’ servers.

Here’s how:

  1. Open Google, and type “Is Disney Plus Down?”, then hit Enter to search your query
Searching Disney Plus Down On Google
Google Search Results Of Disney Plus Down
Example Of Downdetector Spikes With Disney Plus

The taller the spikes, the more likely you are to be experiencing issues

Once you’re done with Disney Plus, please do the same for Discord, as one service might be okay but the other might be having issues.

If the servers of either platform are down, I’m sorry to tell you that there’s little to nothing you can do.

However, I would not lose any sleep over it. The people in the IT departments of both Discord and Disney Plus are highly efficient, and as far as I know, there’s never been an instance where the service wasn’t fully restored within a day.

#6 Try a Different Browser

Believe it or not, your browser of choice could also be to blame for your current situation.

As of right now, Disney Plus supports several of the major, most popular browsers out there, but it still has a long way to go before all are compatible.

Moreover, since the company does not want you streaming content to people who are not subscribed to the platform, they’ve gone to great lengths in order to ensure that screen sharing is nearly impossible, thus the black screen.

Solution: Do your best to use one of the supported browsers and see if that gets rid of the problem. If it doesn’t, the platform has likely detected you’re trying to stream their content to other people, in which case, the black screen will likely remain for a while.

#7 Relaunch the App/Webpage

Sometimes the simplest answer is the right one.

If nothing has worked so far, the last thing I want us to try is to close and relaunch the app (or close and relaunch your browser if you’re on a PC)

Why does this work so well? Because it acts as a forced restart.

You see, whenever we use our favorite apps, there are thousands of background processes running simultaneously. And while most of the time they will work normally and provide us with the functions we value on them, on certain occasions, one or more can crash and start causing problems.

By closing and relaunching Disney Plus and Discord, you will be getting rid of any corrupted files or bugs that might be acting up, restarting them from scratch.

And the best part is that this fix works for about 90% of technical difficulties out there, so don’t be afraid to try it out!


How can you stream Disney Plus on Discord without getting a black screen? This is a question that all the platform’s subscribers have desperately asked themselves at least once.

And given how complicated it can be to answer, I don’t blame them for getting frustrated when they reach a dead end.

Luckily, as I hope you’ve learned in this piece, addressing most of the causes behind this inconvenience is fairly simple and rarely ever time-consuming. In most cases, simple actions, like disabling Hardware Acceleration, and making sure that you’re using the right browser, should do the trick.

Thank you so much for sticking with me all the way to the end. If you found this article helpful, you’ll be glad to know that we upload new content weekly. Make sure to check out all our other wonderful resources below to become a Tech Detective yourself!

Best of luck to you.