How To Stay Signed In On Apple Music: 6 Simple Steps

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Are you stuck trying to stay signed in on Apple Music?

Listening to music should be one of the most relaxing and fun things to do. However, there’s nothing more frustrating than being interrupted because Apple Music keeps logging you out, especially when you’re paying a monthly subscription.

Hundreds of users have encountered the same issue when using Apple Music on their computer and are no strangers to your current struggle.

Believe me, I won’t judge you if cancelling your subscription has crossed your mind.

But before you give up, try these 6 fixes to stay signed in on Apple Music:

  1. Update your iTunes.
  2. Sign out and back in.
  3. Clear the Cache.
  4. Listen to Apple Music’s radio.
  5. Reinstall iTunes.
  6. Remove the downloaded music.

Keep reading to leave this annoying problem in the past!

#1 Update Your iTunes

Sometimes, the key to staying signed in to your Apple Music account is to update the app.

Running an older version of the Apple Music app (iTunes) on your computer could explain why you’re not being able to stay signed in to your account.

Apple offers fixes to different problems in every version of iTunes they release, so the issue of being constantly logged out from your account might’ve been solved in the app’s latest version.

Normally, apps will update automatically on your device; however, network issues can interrupt the process.

But don’t worry! You can still manually update Apple Music on your computer with these simple steps:

For Windows PC:

  1. Select “Microsoft Store” in the search box at the bottom of your screen.
  2. Go to the library in the lower-left corner of your screen.
  3. Click on “Get updates”
  4. Select “Update all” or choose iTunes Music.
  1. Open Microsoft Store. If you don’t see it in the taskbar, you can look for it in the search box located in the lower-left corner of your screen.
  2. Select More (3 dots icon)
  3. Press “Downloads and updates”
  4. Click on “Get Updates”

For Mac:

  1. Open the App Store.
  2. Click “Updates” at top of the screen.
  3. Press “Install”

#2 Sign Out and Back In

If what you’re trying to prevent is being randomly signed out of Apple Music, why should signing out and back in manually help?

Simple! On certain occasions, computers fail to recognize that you’ve got an Apple Music membership. By signing out and then signing back into your account, you’ll force the system into recognizing it.

Follow these simple steps to log out of your Apple Music account:

  1. Open your iTunes app.
  2. Click the “Account” button located at the top menu.
  3. Press “Sign out”

Once you’ve completed the previous steps, I recommend restarting your computer. This can help clear its memory and quickly refresh iTunes.

Follow these steps to restart your computer easily:

For Windows PC:

  1. Save any important documents you’re working on and close all your windows.
  2. Click the Windows button located in the lower-left corner of your screen.
  3. Press the power button.
  4. Select “Restart”

For Mac:

  1. Click on the Apple icon in the top left-hand corner of your screen.
  2. Select “Restart”

Once your computer starts up again, open your iTunes and follow the same steps you did to sign out, but this time press “Sign in”.

Then, enter your Apple ID username and password and try playing any song.

#3 Clear the Cache

If the tips above didn’t do the trick, clearing your iTunes Cache might.

If you’re wondering what “cache” means, I got you! The simplest way to understand it is by thinking of it as a scrapbook. This is where the app stores important information, such as lyrics, fonts, images, etc.

Every time you play your Apple Music songs, iTunes uses the Cache to store them so that you don’t have to wait until these load every time you launch the app.

And while this has fantastic advantages, you could also be trading off some storage space. Clearing it once in a while will help you get rid of elements that may cause performance issues in the future.

Follow these instructions to get rid of the iTunes corrupt cache file:

  1. Click “Edit” at the top of your screen and select “Preferences” from the drop-down menu.
  2. Tap on the “Advanced” tab.
  3. Click “Reset Cache”
  4. Click “Ok” to confirm.

If this method didn’t work, try clearing your cache directly from your computer’s folder with these steps:

For Windows PC:

  1. Go to your computer files.
  2. Click on “Local Disc”
  3. Select “Users”
  4. Go to your username folder.
  5. Open the App Data folder.
  6. Select “Local”
  7. Go to “Apple Computer”
  8. Select “iTunes”
  9. Clear the Cache file.

Alternatively, you can also use this shortcut to simplify things: C:\Users\USERNAME\AppData\Local\Apple Computer\iTunes\.

If your computer’s username name is John, then the shortcut would be: C:\Users\John\AppData\Local\Apple Computer\iTunes\

Please note that clearing your cache folder won’t delete any of your songs.

#4 Listen to Apple Music’s Radio

I know, it may seem odd that listening to the radio might keep you signed in. But tons of users have reported that this simple action has helped them stay logged into their Apple Music accounts.

How come? Because doing this forces iTunes to check your account’s credentials and stop it from signing you out.

To listen to the radio, you’ll just have to:

  1. Click on the Radio button located in the top of your screen.
  2. If asked, enter your Apple ID username and password.
  3. Listen to a random radio station.
  4. Go to your music library and play any song.

If this fix didn’t work, don’t worry! Keep reading to learn about other solutions.

#5 Reinstall iTunes

Sometimes uninstalling and reinstalling a program can fix any bugs, errors, and other performance issues.

I know, this might be a hassle because the whole point of installing a program for the first time is not having to repeat the process. However, this quick action may help your iTunes to start recognizing when you’re signed in to your Apple Music account and stop it from logging you out.

Follow this simple guide to uninstall iTunes:

For Windows PC:

  1. Select the Windows button located in the lower-left corner of your screen.
  2. Click on the settings gear icon.
  3. Go to “Apps”
  4. Look for iTunes and press “Uninstall”

For Mac:

  1. Click on the finder and press “Applications”
  2. Find iTunes and drag it to your recycling bin.
  3. Empty your recycling bin.

The steps above should’ve helped you uninstall the app on your computer. To reinstall it, simply go to the Windows Store (or App Store for Mac).

Although it’s highly unlikely that you’ll lose your Apple Music library after reinstalling the app, I recommend creating a back-up of your songs on a regular basis.

#6 Remove The Downloaded Music

A lot of users have reported that the error “The song cannot be played because you are not signed in to Apple Music” may pop up while listening to downloaded music.

I know how frustrating and annoying this can be because the whole point of downloading your favorite songs is to be able to listen to them uninterrupted.

Hopefully, these tips will help you stay signed in to your account and return to your jamming session in no time!

Follow these instructions to remove your downloaded songs:

  1. Open iTunes.
  2. Right-click the downloaded songs that make the error message pop up.
  3. Click on “Remove download”

Don’t worry about losing your songs, you can always re-download them by clicking on the iCloud icon that will appear once you’ve completed the steps above.


Listening to your favorite songs and beloved artists is one of the greatest things you can do on the daily, but being unable to fully enjoy it because Apple Music keeps signing you out is a nightmare!

Luckily, you can avoid being randomly logged out with the 6 fixes shown in this article. Normally, updating iTunes, clearing your cache file, or reinstalling the program should do the trick.

Thanks for taking the time to read this article, I really appreciate everyone that checks out our content. If you found this helpful, make sure to read our other related articles below.