Netflix Volume Super Quiet? Here’s 6 Fixes To Help

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Couple stuck with Netflix issue on TV

Are you desperately trying to figure out why Netflix’s audio is super quiet?

Sadly, this may happen if you’re using the wrong sound settings or a broken HDMI cable, or if you have outdated software and bugs.

You might find comfort in knowing that thousands of people are in the same situation as you. The good news is that you’ve come to the right place to solve this problem.

If Netflix’s volume is super quiet, you’ll need to check your volume levels and HDMI cable, use the correct sound settings, or restart your device. But, if that doesn’t work, try checking for any available updates or reinstalling the app.

Read on to stop missing the dialogues!

#1 Check Your Volume Levels

Have you ever noticed that no matter how much you turn up the volume on your streaming device, your volume is still super quiet on Netflix?

This may happen if you’re using screen mirroring or AirPlay, or if you’re streaming content on your computer, and you didn’t check both volume controls (On Netflix and your device).

Don’t worry, though. Here’s how to do it:

  1. Go to Netflix and start playing any TV show or movie.
  2. Click on the volume control located at the bottom of your screen. If you’re using the desktop app, you’ll be able to find the volume control in the top-right corner of your screen.
  3. Turn up the volume.
Check Netflix volume

Once you’ve adjusted Netflix’s volume, you’ll need to do the same for your device. Here’s how to do it on a Windows PC:

  1. Right-click on the volume icon located at the bottom of your screen (in the taskbar).
  2. Open the volume mixer and make sure the Netflix slide bar is all the way up. If you’re using a browser to stream content, you’ll need to check that the slide bar is all the way up.

But, if you’re using a different device, or both volume controls are all the way up, chances are there’s a problem with your HDMI cable, or you’ve selected the wrong audio settings.

Don’t worry, though. Keep reading to learn how to fix this.

#2 Check Your HDMI Cable

If you’re using an HDMI cable to transfer audio and video from one device to another (for example, from a gaming console to your TV), you might want to check it.

You see, if you keep your HDMI cable pressed against the wall, or tangled, it may be damaged. This could explain why Netflix’s volume is super quiet.

Try using a different HDMI cable to connect it to your streaming devices and TV. Assuming that Netflix’s volume is back to normal, then keep using the replacement.

But if you didn’t have a spare cable in your house, I recommend borrowing one from a friend or going to any electronics store to buy one.

#3 Use the Correct Sound Settings

You may not know this, but using the wrong sound settings could explain why Netflix’s volume is super low.

This is why I recommend checking what sound system you have and selecting the correct audio output.

You see, if you own a full surround system, you should look for a “surround sound” option while choosing the audio output. But, if you’re like me, and you’re just streaming content on a basic TV system, then you should look for the “TV speakers” option.

If you’d like detailed instructions on how to do it, please keep reading.

Roku TV:

  1. Identify what kind of sound system you own. Then, go to the Settings menu.
  2. Choose “Audio” from the menu.
  3. Go to “HDMI” and select the option that matches your sound system.
  4. Select the option that matches your sound system.

Fire Stick:

  1. Identify what kind of sound system you have. Then, press the home button on your remote.
  2. Open the Settings menu by clicking on the gear icon.
  3. Choose “Display & Sounds” from the options.
  4. Go to “Audio” and select “Surround Sound”.
  5. Click on the option that matches your sound system. For example, if you only own a TV, choose “Stereo”.

Apple TV:

  1. Go to Settings and select “Video and Audio” from the menu.
  2. Click on the audio format that matches your sound system. If you don’t own a surround sound system, please select “Stereo”.

Play Station 3:

  1. Go to the Settings menu and click on “Sound Settings”.
  2. Choose “Audio Output Settings” from the menu.
  3. Select your sound system and press the X button on your remote.

If you couldn’t find your device on the list above, please go to Google and search for “How to change [Your Device’s Name Goes Here] sound settings”.

Then, please go back to Netflix and try streaming any movie or TV show to see if the issue was solved.

#4 Restart Your Device

If you’ve tried selecting the correct sound settings, but Netflix’s volume is still super quiet, you’ll need to restart your device.

I know, you’ve probably heard this advice multiple times before. But, believe me, this is one of the easiest ways to get rid of temporary coding bugs and shut down any crashed background processes that may be causing the issue.

If you have a Smart TV, you’ll need to unplug it from the power source, wait for a few minutes, and plug it back in.

If you’re using a streaming device such as a Fire Stick or a Roku TV, you can go to the Settings menu and click on the “Restart” button.

But, if you have a tablet, phone, or PC, I recommend pressing the power button for a few seconds until your device turns off. Then, press it again to turn it back on.

You can also check your device’s manual or search on Google for detailed instructions.

#5 Check for Any Available Updates

Sometimes, coding bugs and other unexpected errors can cause many difficulties while trying to stream content, such as audio or buffering issues.

But don’t worry, Netflix probably got rid of these on its latest version.

You see, the app’s IT team is constantly working on new versions that are packed with fixes for the most common issues. These also include new features and improvements that will help you enjoy your movie night.

So, if your device didn’t install the app’s latest version automatically due to a faulty connection or a different error, you’ll need to manually update Netflix.

This may sound like a difficult thing to do, but it’s really quick and simple. The process may vary depending on your device’s model, but more often than not, you can do it by going to the app store, searching for Netflix, and clicking on the “Update” button.

Then, please make sure your device is running on its latest software version since having a fully updated app running in an outdated system could lead to experiencing multiple issues while trying to stream content.

Here’s how to update your device:

Fire Stick:

  1. Go to Settings and select “My Fire TV” from the menu.
  2. Click on “About” and choose “Check for Updates”.
  3. Install the latest version.
Update your Fire Stick

Apple TV:

  1. Go to the Settings menu and select “System”.
  2. Click on “Software Updates”.
  3. Choose “Update Software”. If there’s an available update, click on the “Update and Install” button.
  4. Keep your device connected to its power source while it updates its software.
  5. If there’s an update available, you’ll see an option that says “Update and Install”

Roku TV:

  1. Press the Home button on your remote and open the Settings menu.
  2. Go to “System” and select “System Update” from the options.
  3. Click on “Check Now”. If there’s an available update, please install it.

Remember, if you have a different device and don’t know how to update its software, please search on Google for “How to update my [Your Device’s Name Goes Here]”.

#6 Reinstall Netflix

If Netflix is still super quiet after trying the 5 fixes above, chances are there’s a major problem with the app.

When this happens, the best thing you can do is delete and reinstall the app to get rid of any damaged files within it that didn’t go away by installing updates.

By doing this, you’ll be able to restart the app from scratch and get rid of other performance issues too.

Follow these simple instructions to uninstall Netflix:

Fire Stick:

  1. Go to Settings and select “Apps” from the menu.
  2. On “Manage Installed Apps”, click on Netflix.
  3. Select “Uninstall”.

Apple TV:

  1. Highlight Netflix. Then, press the touchpad on your remote until the app starts shaking.
  2. Press the play/pause button on your remote and click on “Delete”.

Roku TV:

  1. Press the home button on your remote and highlight the Netflix app.
  2. Press the star (“*”) button on your remote.
  3. Select “Remove Channel” and confirm the process by clicking on “Ok”

Windows PC:

  1. Type “Netflix” on the search bar at the bottom of your screen.
  2. Right-click on it and select “Uninstall”.
  3. You’ll be redirected to a new window, please double-click on Netflix to uninstall it.

Once you’ve uninstalled the app, please go to your device’s app store and download it again.


That about covers it!

If you take anything away, please remember that if Netflix’s volume is super quiet, you’ll need to check your volume levels, HDMI cable, and sound settings.

Moreover, you’ll need to update your app and device to avoid compatibility issues. But if that doesn’t work, don’t forget to reinstall the app.

Thank you so much for reading this article. If you found it helpful, please check out our related posts below. We love solving different tech issues to help you enjoy your streaming experience.

Good luck!