Here’s Where Amazon Music Downloads To [All Device Types]

Stuck trying to figure out where your Amazon Music downloads to?

Sadly, I’ve been there too. Not being able to listen to your downloaded songs because you can’t find them can be super annoying, especially when you’re going somewhere with no Wi-Fi.

Finding your downloaded music can be challenging without proper guidance. But, the good news is that you’ve come to the right place for answers.

The location of your Amazon Music downloads may vary depending on whether you purchased a song from Amazon or you have a Prime or Unlimited subscription. Either way, you may need to check your computer’s files or the app.

Don’t worry, though. Keep reading to learn more about this. I’m sure you’ll be able to find your Amazon Music downloads!

Amazon Music Download Location on Windows PC

Amazon Music is one of the best music platforms out there. It offers thousands of songs and great features that allow you to listen to them even if you’re not connected to a Wi-Fi network.

Unfortunately, finding your downloaded music can be tricky.

But, don’t worry. I’m here to help.

If you have an Amazon Prime or Unlimited membership, you’ll be able to find your downloaded songs on the Amazon Music app. Follow this quick guide to do it:

1. Open the Amazon Music app on your computer.
2. Click on “Library” at the top of your screen and select “Music” from the options.
3. Click on the “Songs”, “Albums”, “Artists”, or “Playlists” tab.
4. Go to “Downloaded”.

Please note that if your subscription has expired, you won’t be able to access your downloaded songs.

But, if you purchased songs from Amazon’s digital store, you may need to check your computer’s files or your Windows Media Player.

Follow this quick guide to do it:

1. Type “File Explorer” in the search bar at the bottom of your screen. Then, hit Enter.
2. Click on the “View” tab at the top of your screen and check the “Hidden items” box.
3. Go to C:\Users\UserName\AppData\Local\Amazon Music\Data. If your username is “John”, you’ll find your purchased music on C:\Users\John\AppData\Local\Amazon Music\Data

If you followed the steps above, but you were not able to find the purchased music, please check your “Downloads” folder.

Amazon Music Download Location on Mac

The process of finding your Amazon Music downloads on a Mac is similar to the one above.

You see, the same principle applies to this device: If you purchased a song on Amazon, you’ll need to check your computer’s files.

Here’s how to find your purchased songs:

1. Click on the Finder icon in your dock.
2. Click on “Go” and select “Home” from the options.
3. Open the “Music” folder. If you couldn’t find your purchased music there, please go to the “Downloads” folder.

But, if you have an Amazon Prime or Unlimited subscription and can’t find your downloaded songs, you’ll need to:

1. Open the Amazon Music app and click on “Library”.
2. Select “Music” from the options and go to the songs tab.
3. Click on “Downloaded”.

If you still can’t find your downloaded songs on the Amazon Music app, please double-check your credentials, subscription status, and storage space.

You see, if your storage space is full, or you haven’t renewed your membership, you won’t be able to download songs or listen to the ones you have previously downloaded.

Amazon Music Download Location on iOS Devices

If you have an iPhone, you can easily find your downloaded or purchased Amazon Music on the app.

Follow these simple instructions to do it:

1. Open the Amazon Music app and tap on “Library” at the bottom of your screen.
2. Tap on “Songs”, “Albums”, “Artists” or “Playlists”.
3. Tap on the “Downloaded” button. If you purchased your songs, please go to the “Purchased” tab.

If you followed the steps above, but couldn’t find your downloaded or purchased songs, don’t forget to check your subscription status, and please make sure your app is running on its latest version.

Updates can get rid of bugs and other errors that may be interfering with Amazon Music. To update the app, please go to the App Store, search for Amazon Music, and tap on the “Update” icon.

If you’ve updated the app, but still can’t find your downloads, you’ll need to check the platform’s servers.

You see, these are in charge of making sure that thousands of people can search for new music and download it to their devices.

Unfortunately, if servers are down due to bugs or other software/hardware issues, you may experience all sorts of difficulties while trying to use the app, such as not being able to find your downloaded songs.

To see if the platform’s servers are down, please go to servicesdown.com or downdetector.com and check the graph and the reports.

If Amazon Music is down, don’t worry. The platform’s IT team is no stranger to this issue and usually solves it in a couple of hours.

Amazon Music Download Location on Android Devices

You wouldn’t believe how many people have complained about not being able to listen to their purchased songs on the Amazon Music app because the platform recently removed this feature.

I know how annoying it can be to have this happen, but don’t worry. You haven’t lost your purchased music.

Here’s where Amazon Music downloads to on Android devices:

1. Open the Amazon Music app and go to the Settings menu. Then, tap on “Storage Location” and check if it’s set to “Internal” or “External”.
2. Then, please go to your device’s File Manager app and tap on “Menu” or “Settings”.
3. Select “Show hidden files” to unhide all the Amazon Music files.
4. If your location (step 1) was set to “Internal”, please search on the File Manager app for Phone\Android\Media\com.Amazon.mp3\files\media\Music. But, if your location was set to “External”, please search for SD Card\Android\Media\com.Amazon.mp3

Bear in mind that the location may vary depending on your phone’s model.

I also recommend opening the Amazon Music app, tapping on “Library”, and going to the “Auto Playlists” section. Then, select “Purchased”. You see, some people have found that their purchased music was in this location.

But, if you have a Prime or Unlimited subscription, and you’re looking for your downloaded music, you’ll need to follow this quick guide:

1. Open the Amazon Music app and go to your Library.
2. Go to the “Songs”, “Albums”, “Artists” or “Playlists” tab.
3. Select “Downloaded”.

Tip: As you might’ve learned in the sections above, if you’re still unable to find your Amazon Music downloads, you’ll need to check your subscription status. Moreover, don’t forget to go to the Google Play Store, search for Amazon Music, and make sure it’s running on its latest version. If it’s not, you’ll need to install any available updates.

How to Contact the Platform’s Support Team?

If you followed the steps above, but you’re still having trouble finding your Amazon Music downloads, it’s time for us to contact the app’s support team.

You see, if there’s a major error with your account or with the platform that is keeping you from finding your music, they may be the only ones who can solve the issue.

I know this is probably the last thing you wanted to hear, but don’t worry. You might find comfort in knowing that many people have posted on blogs that Amazon’s support team was able to help them.

Follow this quick guide to contact the platform’s support team:

1. Go to music.amazon.com/help/contact and select “Playing or Downloading Music” under “What can we help you with”.
2. Select your device (PC, Mac, phone, or tablet).
3. Choose how you’d like to contact the app’s support team (chat, email, or phone).

If you selected email or chat, here’s a template you can use:

Hey there!

I’m looking for my downloaded (or purchased) songs on my {Enter Your Device’s Name Here}. I’ve tried checking my computer’s (or phone’s) files and the Amazon Music app, but I can’t find them.

My app is running on its latest version. What should I do?

Thanks in advance,

{Your Name Goes Here}

They may ask for more information about your device, account, and subscription.

Conclusion

Hopefully, now that we’ve covered everything, you’ll be able to find where your Amazon Music downloads are.

If you take anything away, please let it be that if you purchased songs on the Amazon store, you’ll need to open your File Explorer or File Manager app and search for the Amazon Music folder.

But, if you have a Prime or Unlimited subscription and are looking for your downloaded music, you’ll need to open the Amazon Music app, tap on your music library, select “Songs”, and go to the “Downloaded” tab.

Thank you so much for taking the time to read this article. If you love listening to music as much as I do, I recommend checking our site. We love covering different music platforms, so you can solve any tech issues that may arise and enjoy your experience.

Have a wonderful rest of the day!