Amazon Music Always Playing The Same Songs? Here’s Why!

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Stuck trying to stop Amazon Music from repeating the same songs?

That sucks! I know how annoying it can be to want to listen to all the songs in your library, only to find that Amazon Music has other ideas.

You wouldn’t believe how many users are in the same situation as you. Some of them stopped using Amazon Music and paid a subscription on a different platform.

I bet you’re thinking of joining them, but before you do, I recommend trying all the fixes shown in this article.

If your Amazon Music keeps playing the same songs, chances are the loop mode is enabled, your songs are not synced, or you have a corrupted cache.

But don’t worry. Here are 6 simple fixes to try:

  1. Turn off the loop mode.
  2. Close Amazon Music.
  3. Refresh your music.
  4. Talk to Alexa.
  5. Clear Amazon Music’s cache.
  6. Update the app.

Keep reading to get rid of the issue today!

#1 Turn off the Loop Mode

Amazon Music is one of the best music streaming services on the market. It offers hundreds of features you may not know of.

One of them is its “loop” mode, which makes Amazon Music repeat the current album, playlist, or song you’re listening to.

With this feature, you won’t need to ask Alexa countless times to repeat the new song that you love.

However, having this feature turned on, might be the reason Amazon Music is always playing the same songs even if you don’t want to.

But, don’t worry. Disabling the loop mode is really quick and simple. You’ll just need to:

Mobile and desktop app:

  1. Open Amazon Music.
  2. Select the media player at the bottom of your screen.
  3. Tap on the loop icon until it turns white.
Turn off the loop mode on Amazon Music

#2 Close Amazon Music

If you haven’t closed the app in a while, you might want to do it.

You see, this is the easiest way to get rid of temporary bugs or glitches that are preventing you from disabling the “repeat” or “loop” mode.

Moreover, by force quitting Amazon Music, you’ll give it a fresh restart.

Sounds good, huh?

Follow these steps to fully close the app:

Windows PC:

  1. Click on the Windows icon at the bottom of your screen and type “Task Manager”. Then, press Enter.
  2. Select Amazon Music. If you’re using the web version, you’ll need to select your browser (this process will close all your open tabs).
  3. Click on “End Task”.


  1. Press the Option + Command + Escape keys on your computer at the same time.
  2. Click on Amazon Music.
  3. Choose “Force Quit”.
  4. Click on “Force Quit” again to confirm the process.

iPhone and iPad:

  1. Swipe up from the bottom of the screen and pause in the middle of the screen. (If you have an older model, please double-click the home button).
  2. Find Amazon Music by swiping right or left.
  3. Swipe up on it.
Force quit Amazon Music on iOS devices


  1. Go to Settings and tap on “Apps & Notifications”.
  2. Tap on Amazon Music.
  3. Select “Force Stop”.

Once you’ve fully closed Amazon Music, relaunch it and make sure the loop mode is turned off. Then, stream your favorite playlist to see if the issue was solved.

#3 Refresh Your Music

If this issue persists while trying to listen to your downloaded songs, try refreshing your music.

You see, if your songs were not able to sync, Amazon Music will skip them and end up playing the same tracks.

The easiest way to refresh your music is by going to the app’s Settings menu and clicking on “Refresh My Music” or “Reload Library”.

How to reload your library on Amazon Music

If you’re using the mobile app, you’ll be able to open the Settings menu by tapping on the gear icon at the top of your screen and selecting “Settings”.

But, if you’re using the desktop app, you’ll need to click on your profile icon at the top of your screen and select “Settings”.

Once you’ve reloaded your library, try playing your downloaded songs again.

#4 Talk to Alexa

With Amazon Music, you’ll be able to talk to Alexa. Your new personal assistant.

It is in charge of fulfilling your requests and improving your streaming experience. So, if you’re tired of listening to the same songs, ask Alexa to skip them and to turn off the “loop mode”.

To do it, you’ll just need to launch Amazon Music and open the song you’re currently playing. Then, tap on the Alexa icon and say “Alexa, please skip this song” or “Alexa, please turn off the loop mode”.

Ask Alexa to turn off the loop mode on Amazon Music.

Please note that in order to talk to Alexa, you’ll need to have a strong Internet connection.

#5 Clear Amazon Music’s Cache

Your cache is where Amazon Music stores temporary information. This way, it can quickly access this data, without the need to re-download it from the servers every time you launch the app.

As you noticed, your cache has great benefits. However, it’s not perfect.

You see, if you haven’t cleared it in a while, your device may store a lot of files you don’t really need. 

By clearing Amazon Music’s cache, you’ll be able to free up some storage space on your device and get rid of any corrupted files that are preventing the app from working as it should.

Windows PC:

  1. Type “File explorer” on the search bar at the bottom of your screen. Then, press Enter.
  2. Click on “Local Disk” and select “Users”.
  3. Open your username folder.
  4. Click on the App Data folder.
  5. Select “Local” and go to “Amazon Music”
  6. Select “Data”
  7. Clear the Data file.


  1. Launch Amazon Music and tap on the gear icon at the top of your screen.
  2. Tap on “Settings”.
  3. Go to “Storage” and tap on “Clear Cache”.

iPhone and iPad:

You’ll need to reinstall Amazon Music in order to clear its cache:

  1. Go to the home screen. Then, press and hold the Amazon Music icon until it jiggles.
  2. Select “Remove app”. Then, click on “Delete app” to confirm the process.
  3. Connect to a strong Wi-Fi signal or turn on your mobile data.
  4. Go to the App Store and search for Amazon Music.
  5. Tap on “Get” or “Install”.

#6 Update the App

If you’ve tried all the fixes above, but Amazon Music keeps playing the same songs, keep reading.

You may think that having an outdated app is not that important. However, you wouldn’t believe how many performance issues it can cause.

You see, bugs and glitches are usually fixed when Amazon Music creates an updated version of the app. If you haven’t updated it, these won’t be able to go away.

Try updating Amazon Music to get rid of different errors and stop your app from repeating your songs. Follow these instructions to do it:

iPhone and iPad:

  1. Launch the App Store and tap on your profile icon at the top of your screen.
  2. Tap on “Purchased” and choose “My Purchases”.
  3. Tap on “Update” next to Amazon Music.


  1. Open the Google Play Store and tap on your profile icon at the top of your screen.
  2. Tap on “Manage apps & device”.
  3. Choose “Manage” and search for Amazon Music.
  4. Tap on“Update”.

Desktop app (Windows):

  1. Go to the Microsoft Store and click on “Library”.
  2. Click on “Get updates”.

Tip: If you’re using a TV, Mac, or a different device to stream music on Amazon Music, please search for “How to update apps on [Your device’s name goes here]”.


There’s nothing more annoying than not being able to listen to all the songs in your library. Luckily, with the help of this article, you’ll be able to stop Amazon Music from always playing the same songs.

Remember that on numerous occasions, disabling the loop mode, relaunching the app, refreshing your music, and clearing your cache or updating Amazon Music can quickly solve the issue.

Thank you so much for taking the time to read this article. Please don’t forget to check out our other related content. You’ll find multiple fixes for all sorts of tech issues.

Have a wonderful day!