Is Your Amazon Music Skipping Songs? This Might Be Why

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Stuck trying to stop Amazon Music from skipping songs?

Not being able to listen to your favorite tracks without being interrupted can be really frustrating, especially when you’re paying a monthly subscription.

Sadly, this is a known issue. Thousands of people struggle with it daily. But, the good news is that, in this article, you’ll find numerous ways to solve it.

If your Amazon Music keeps skipping songs, chances are there’s a problem with your Bluetooth connection, you have corrupted files, bugs, or an outdated app and device.

But, don’t worry. Here are 6 simple fixes to try:

  1. Check your Bluetooth devices.
  2. Delete the faulty song.
  3. Restart your device.
  4. Check Amazon Music’s servers.
  5. Update the app and your device.
  6. Reinstall Amazon Music.

Keep reading to solve the issue and get back to your jamming sessions today!

#1 Check Your Bluetooth Devices

Whether you’re using a Bluetooth speaker or headphones to listen to your beloved music library, you’ll need to stay close to your device.

Why? Simple. Bluetooth was originally designed for short-distance transmission. If you’re 10 meters (ca. 33 ft) away from your device, you’ll need to get closer to it.

This way, you’ll stop your device from pairing and unpairing intermittently with your speaker or headphones, and you’ll be able to avoid different streaming issues.

You see, having Bluetooth connection issues may be the reason Amazon Music keeps skipping your songs.

Moreover, there are multiple objects that can interfere with your Bluetooth connection. Try staying away from Wi-Fi routers, microwaves, fish tanks, and large metal objects when streaming your favorite songs.

I also recommend refreshing your Bluetooth connection by going to your device’s settings, tapping on “Bluetooth”, and turning it off. Then, wait 10 seconds and turn it on again. You can also try re-pairing your device.

#2 Delete the Faulty Song

If you notice that Amazon Music is skipping a specific song, try deleting it and adding it again to your library.

You see, sometimes songs can contain corrupted data, which can lead to experiencing multiple issues while trying to play them.

By deleting the faulty song, you’ll be able to solve this issue. Follow these quick steps to do it:

  1. Launch Amazon Music and go to your music library. If you’re using your phone, you’ll be able to find this section at the bottom of your screen. But if you’re your computer, you’ll find it at the top of your screen.
  2. Select “Music” and click on “Songs”.
  3. Click on the three dots icon next to the song’s title.
  4. Select “Remove from Library”.
  5. Click on “Remove” to confirm the process.
Delete songs on Amazon Music.

Once you’ve deleted the faulty song, try adding it again. To do it, you’ll need to:

  1. Click on “find” or “search”. If you’re using the mobile app, you’ll be able to find this section at the bottom of your screen. But, if you’re using your computer, you’ll find it at the top of your screen.
  2. Search for the song you recently deleted.
  3. Click on the “+” icon next to the song’s title.

#3 Restart Your Device

I’m sure you’ve heard this advice before, but why does this fix seem to be some kind of magical cure for your device?

You see, by restarting your device, you’ll give it a break, fix glitches, unload your RAM, and get rid of any software issues running in the background.

As you can see, this is my go-to solution when my device or installed apps are not working as they should.

Follow this quick guide to restart your device and stop Amazon Music from skipping your songs:

Echo device:

  1. Unplug your Echo device from the power source and wait 20 seconds.
  2. Plug in the device.
  3. Try playing Amazon Music again.


  1. Press and hold either volume button and the side button.
  2. Drag the power off slider.
  3. Press and hold the right-hand side button of your iPhone to turn it back on.


  1. Press and hold the power button.
  2. Choose “Restart” or “Power Off”.
  3. Press the power button again.

This process may vary depending on your phone’s model.

Windows PC:

  1. Press the Windows key on your laptop.
  2. Click on the power icon and select “Restart”.

For Mac:

  1. Click on the Apple icon at the top of your screen.
  2. Choose “Restart”.

You can also restart your computer by pressing and holding the power button until it shuts off. Then, press it again to turn it back on.

#4 Check Amazon Music’s Servers

Servers are in charge of hosting websites, storing files, and sending data to fulfill their customer’s requests.

Sadly, they’re not perfect. Human errors, bugs, software issues, and even power outages can cause server downtime.

If Amazon Music’s servers are down, you’ll experience multiple issues while trying to stream your beloved music collection.

To check the platform’s servers, enter or Then, check the graph.

Check if Amazon Music is down

If it shows several reports (high spikes), then the app’s servers are down.

But, how can you solve this issue?

Unfortunately, the only thing you can do is wait until Amazon’s employees restore the platform’s servers. They’re the only ones who can do it.

Luckily, server downtime is usually fixed within a couple of hours.

But, if the graph didn’t show any reports, chances are you need to update Amazon Music and your device. Keep reading to learn how to do it.

#5 Update the App and Your Device

Having outdated software might be the reason Amazon Music keeps skipping your favorite tracks.

You see, updates are very important since they add new security features and improvements. They fix bugs and glitches that may be preventing your device and installed apps from working as expected.

This is something you shouldn’t worry about, since most modern devices will be automatically updated. However, this is not set in stone.

If you haven’t restarted your device in a while or if you have a bad Internet connection, your device won’t be able to update apps and install its latest software version.

Thankfully, solving this issue is really quick and simple.

Follow these steps to update Amazon Music:

iPhone and iPad:

  1. Connect to your cellular data or to a strong Wi-Fi signal.
  2. Open the App Store and search for Amazon Music.
  3. Tap on “Update”.


  1. Go to the Google Play Store and tap on your profile icon at the top of your screen.
  2. Choose “Manage apps & device”.
  3. Tap on “Manage” and search for Amazon Music.
  4. Choose “Update”.

Windows PC:

  1. Go to the Microsoft Store and click on “Library”.
  2. Click on “Get updates”.


  1. Launch the App Store.
  2. Go to the sidebar and click on “Updates”.
  3. Select “Update All” or click on “Update” next to Amazon Music.

Tip: This fix can get rid of Error 206 and solve crashing issues.

To update your device:

iPhone and iPad:

  1. Open the Settings menu and tap on “General”.
  2. Tap on “Software Update”.
  3. Select “Install now”.


  1. Open Settings and tap on “System”.
  2. Choose “System Update”
  3. Install the latest version.

Windows PC:

  1. Go to Settings and click on “Update & Security”.
  2. Select “Windows Update”.
  3. Click on “Check for Updates” to start updating your device.


  1. Click on the Apple icon at the top of your screen.
  2. Select “System Preferences”.
  3. Click on “Software Update”. Then, select “Update Now”.

#6 Reinstall the App

Lastly, let’s try reinstalling Amazon Music.

Unfortunately, there are some bugs that won’t go away easily. When this happens, you’ll need to take a more aggressive approach.

I know how tedious having to reinstall the app can be. But, when Amazon Music keeps skipping your songs, this might be the only thing that will restart your app from scratch and solve the issue.

You can easily uninstall Amazon Music, you’ll just need to:

iPhone and iPad:

  1. Press and hold Amazon Music for two seconds until it starts shaking.
  2. Tap on “Remove app” and click on “Delete app” to confirm the process.


  1. Press and hold Amazon Music.
  2. Drag it to the trash bin icon and release.

Windows PC:

  1. Go to your Control Panel.
  2. Search for Amazon Music and right-click on it.
  3. Click on “Uninstall”.


  1. Launch Finder and right-click on Amazon Music.
  2. Click on “Move to Trash”.
  3. Enter your administrator username and password.
  4. Select “Finder”.
  5. Then, click on “Empty Trash”.

Once you’ve uninstalled the app, please make sure you’re connected to a strong Wi-Fi signal or enable your cellular data. Then, go to your device’s App Store, search for Amazon Music, and install it again.


Not being able to fully enjoy your beloved music collection because Amazon Music keeps skipping your songs can be super annoying. Streaming music should be relaxing and trouble-free.

Hopefully, with the help of the 6 fixes above, you’ll be able to get back to your jamming sessions in a blink of an eye.

Remember, sometimes the easiest and quickest way to solve the issue is by making sure you’re close to your Bluetooth devices. However, deleting the faulty song, restarting your device, and updating or reinstalling Amazon Music can also solve the issue.

Thank you so much for taking the time to read this article. If you like streaming music or movies as much as I do, don’t forget to check out our content. You’ll find numerous tips to improve your experience.

Have a wonderful day!