Apple TV Not Resuming Where You Left Off? Here’s Why

Are you stuck trying to figure out why your Apple TV app is always starting from the beginning?

Don’t worry. This is a known issue and can be super frustrating when it happens, especially if you don’t remember the exact minute where you paused the show or movie.

If your Apple TV app is not resuming where you left off, chances are the “use Play History” feature is disabled, you’re using a different account, or your app isn’t running on its latest version.

Luckily, in this article, you’ll find different solutions to leave this annoying problem in the past.

Keep reading to continue watching your favorite shows!

#1 Turn on the “Use Play History” Feature

The Apple TV app collects your personal information to customize its recommendations and improve your streaming experience.

However, if the “Use Play History” feature is turned off on your device, the app won’t be able to know what you’re watching and where you paused the content.

But, don’t worry. Turning on this feature is really quick and simple. You’ll just need to:

iPhone and iPad:

1. Go to Settings.
2. Tap on “TV”.
3. Turn on the switch next to “Use Play History”

Apple TV:

1. Go to Settings.
2. Click on “Apps” and select “TV”.
3. Turn on “Use Play History”.

If you’re using a different device (Fire Stick, Samsung TV, Xbox, etc), please follow these simple steps:

1. Launch the Apple TV app.
2. Click on the gear icon at the top of your screen to open the Settings menu.
3. Scroll down to “Privacy”.
4. Click on “Use Play History” to turn this feature on.

Once you’ve completed the steps above, play the TV show or movie you were originally trying to watch.

#2 Check Your Account

Moving on, let’s make sure that you’re using the same Apple ID account on all of your devices.

You might think there’s no way you could’ve missed checking your account. However, doing this can be tricky, especially if you use multiple accounts, or you’re signed in automatically on your device.

But, don’t worry. Try the following easy steps to check your account:

iPhone and iPad:

1. Open the Apple TV app.
2. Go to the “Watch Now” tab at the bottom of your screen.
3. Tap on your profile icon.
4. Check your email. If you’re using the wrong account, enter to appleid.apple.com and follow the instructions on your screen.

Computer (Google Chrome or Mozilla Firefox):

1. Open Apple TV+.
2. Click on your profile icon at the top of your screen.
3. Select “Settings”.
4. Check your Apple ID. If you’d like to sign in to a different account, click on “Edit”.

Xbox One and Fire Stick:

1. Launch the Apple TV app.
2. Click on the gear icon at the top of your screen to open the Settings menu.
3. Select “Account” and check your Apple ID.
4. If you’re using the wrong account, click on “Sign Out” and enter your correct login credentials.

#3 Update the Apple TV App

If your Apple TV app is not resuming where you left off, try updating it.

Apple’s updates usually fix different errors, bugs, and glitches that may be causing the issue. Moreover, these often include new functionalities that can improve your streaming experience.

I know, installing updates might seem like a hassle, but believe me, it works.

Follow these simple steps to update your Apple TV app:

Fire Stick:

1. Go to the app’s menu (to do it, you’ll need to click on the three squares icon).
2. Highlight Apple TV+ and press the three horizontal lines button on your remote.
3. Click on “More Info”.
4. Select “Update”.

Roku TV:

1. Press the Home button on your remote.
2. Highlight Apple TV.
3. Press the star (“*”) button on your remote.
4. Select “Check for updates”.

Xbox One:

1. Highlight the Apple TV app.
2. Press the three horizontal lines button.
3. Select “Manage app”.
4. Click on “Updates”.
5. Select “Update All”

If you’re using an iOS device, the Apple TV app updates are included with the software’s new versions. Follow these quick steps to update your system:

Apple TV:

1. Go to Settings.
2. Select “System” and click on “Software Updates”.
3. Click on “Update Software”
4. Select “Update and Install”.

iPhone and iPad:

1. Go to Settings.
2. Tap on “General”.
3. Select “Software Update” and tap on “Install now”.

Tip: This fix can also solve flickering or buffering issues.

Conclusion

I know this was a lot. But, hopefully, with the help of the fixes above, you’ll be able to stop your Apple TV app from not resuming where you left off.

If you take anything away, please let it be that simple actions like turning on the “Play Use History” feature, checking your Apple ID account, and updating the app can solve the issue in no time.

Thank you so much for reading this article and trying the 3 fixes above. If you like streaming movies on different platforms, don’t forget to check out our content. You’ll find multiple articles that cover them.

Enjoy your movie!