Has Your Netflix Profile Picture Changed? Here’s Why

Are you trying to figure out why Netflix has changed your profile picture?

Don’t worry, you’re not alone. You wouldn’t believe how many people I’ve seen struggle with the same issue.

Luckily, you’ve come to the right place for answers.

If your profile picture on Netflix has changed, there’s a good chance that the image isn’t available anymore due to licensing agreements, you’re using a VPN, or someone else is using your account.

Keep reading to learn different ways to avoid this situation from happening again!

#1 The Image Isn’t Available Anymore

As you may already know, Netflix allows its subscribers to choose a profile picture based on its original shows, such as Wednesday, Queer Eye, Bridgerton, etc.

I’m sure you’ll probably agree that this is a great way to add a personal touch to your streaming experience.

Unfortunately, sometimes Netflix may automatically change your profile picture due to licensing agreements.

You see, when a TV show or movie is no longer available on the platform, Netflix is not allowed to use its images.

To check if that’s the case, go to the Netflix library, search for the show from which you selected your icon, and make sure that it’s available.

If it’s not, then there’s your answer: Netflix deleted the icon to avoid legal issues.

If you don’t like the profile picture that Netflix selected, you can easily change it again. Here’s how to do it:

Computer (web version):

1. Go to netflix.com.
2. On the “Who’s Watching” screen, select “Manage profiles“.
3. Choose your profile and tap on your icon to edit it.
4. Pick a profile icon and click on “Let’s Do It” to save the changes.

Gaming consoles and Smart TVs:

1. Go to Netflix and on the “Choose a profile” screen, click on the pencil icon next to your profile.
2. Click on the “icon” button.
3. Choose a different icon.
4. You’ll be asked to confirm the process, please select “Let’s Do It”.

Please note that the process of changing your profile picture on Netflix may vary depending on your device’s model.

#2 You’re Using a VPN

If you’re like me, you’re probably connected to a VPN to hide your IP address and stream content that Netflix doesn’t offer in your country.

While doing this is a great way to improve your streaming experience and secure your connection, it could also explain why Netflix has changed your profile picture.

You see, the icon of the TV show you selected may not be available in the country in which you’re trying to stream content.

To avoid this situation from happening again, I recommend disabling your VPN while using Netflix.

Here’s how to do it:

Fire Stick:

1. Go to the Settings menu and click on “Applications”.
2. Choose “Manage Installed Applications”.
3. Select the app you used to activate the VPN.
4. Click on “Uninstall”.

iPhone and iPad:

1. Open Settings and select “General” from the menu.
2. Tap on “VPN & Device Management” and disconnect.

Android:

1. Go to the Settings menu and tap on “Connections”.
2. Tap on “More Connections”.
3. Go to “VPN”. Then, tap on the VPN you’re using and disconnect from it.

Windows PC:

1. Open the Settings menu and click on “Network & Internet”.
2. On VPN, select the VPN you’re currently using.
3. Click on “Disconnect”.

Mac:

1. Go to the Apple menu and click on “System Preferences”. Then, select “Network”.
2. Select your VPN connection.
3. Click on “Disconnect”.

Bear in mind that if you’re using a specific app to connect to a VPN, such as Tunnel Bear, you’ll need to open it and turn your VPN off.

#3 Someone Else Is Using Your Account

If your Netflix profile picture has changed, chances are someone else has access to your account.

This is why I recommend talking to your friends or family about this situation. Ask if they’re using your profile and changing the icon.

If they’re not, you might want to check your privacy settings to see if someone has hacked your account. Here’s how to do it:

Computer (Web version):

1. Go to netflix.com and sign in to your account. Then, choose your profile.
2. Click on your profile icon in the upper-right corner of your screen and select “Account”.
3. Go to “Security & Privacy” and select “Manage access and devices” from the options. You’ll be able to see the devices on which your account has been used.

Mobile app (iOS and Android devices):

1. Launch the Netflix app and tap on your profile icon in the top right corner of your screen.
2. Choose “Account” from the menu.
3. On “Security & Privacy”, tap on “Manage access and devices”.
4. See the most recently active devices on your account.

If you don’t recognize a device, please click on the “Sign Out” button and change your password. Here’s how to do it:

Web-version:

1. Sign in to your Netflix account and choose your profile.
2. Click on your profile icon in the upper-right corner of your screen. Then, select “Account” from the menu.
3. Go to the “Membership & Billing” section. On “Password”, click on “Change Password”.
4. Enter your current password and the new one.
5. Check the “Sign out of all devices” box and click on “Save”.

By email or SMS:

1. Go to netflix.com/loginhelp and choose how you’d like to change your password (by email or SMS).
2. Enter your email address or phone number and click on “Email me” or “Text me”.
3. You’ll receive an email or a verification code (SMS) to reset your password.

Tip: If Netflix keeps changing your language, please try this fix.

Conclusion

That about covers it! I hope that this article has helped you understand why your Netflix profile picture has changed.

If you take anything away, remember that the show from which you selected your profile icon may not be offered on the platform anymore. Moreover, if you’re connected to a VPN while streaming content, Netflix may automatically change your profile picture due to your location and licensing agreements.

Don’t forget to check your privacy settings. This way, you’ll make sure no one else is pranking you and changing your profile picture.

Thank you so much for taking the time to read this article. If you like streaming content as much as I do, please visit our site. We’ve covered different platforms to help you enjoy your experience.

Have a wonderful rest of the day!