Does Ticketmaster Think You’re A Bot? 5 Steps To Be Human

Stuck trying to stop Ticketmaster from saying you’re a bot?

You’re not alone. You might find comfort in knowing that thousands of people are struggling with the same issue.

I know how frustrating it can be to have this happen, especially when you want to buy tickets for your favorite artist’s concert. After all, many tickets are time-sensitive and can sell out in a matter of minutes.

But, don’t worry. With the help of this article, you’ll be able to get rid of the problem in no time.

If Ticketmaster keeps saying you’re a bot, please use your mobile data, clear your cache and cookies, and turn off your VPN. You can also try disabling your browser extensions and contacting Ticketmaster’s support team.

Read on to stop Ticketmaster from saying you’re a bot!

#1 Use Your Mobile Data

Ticketmaster is one of the largest ticket distribution companies in the world, but I’m sure you’ll agree that its performance issues can be super frustrating.

Thousands of users have complained about not being able to buy tickets for an event because Ticketmaster keeps saying, “Pardon the interruption. As you were browsing, something about your browser made us think you were a bot”.

This may happen if you keep refreshing the page, if you opened Ticketmaster in multiple tabs, or if your JavaScript is disabled.

But, if that’s not your case, you might want to keep reading.

Sometimes the easiest way to stop Ticketmaster from thinking you’re a bot is by turning off your Wi-Fi and enabling your mobile data.

To do it, you’ll just need to:

iPhone:

1. Go to the Settings menu and tap on “Wi-Fi”.
2. Turn off the switch next to “Wi-Fi”.
3. Go back to the Settings menu and tap on “Cellular”.
4. Make sure the switch next to “Cellular Data” is turned on.

Android:

1. Swipe down from the top of your screen and tap on the Wi-Fi icon to turn it off.
2. Open the Settings menu and tap on “Connections”.
3. Go to “Data Usage”.
4. Turn on the switch next to “Mobile Data”.

Please note that this process may vary depending on your device’s model.

Once you’ve enabled your mobile data, please try entering Ticketmaster again.

Tip: You can also enable your Personal HotSpot to use your mobile data on your computer.

#2 Clear Your Cache and Cookies

Before continuing, it’s crucial that you understand the meaning of “cache and cookies”. If you already know, feel free to jump to the solution. But, if you haven’t heard about these terms before, keep reading.

Have you ever been suddenly bombarded with ads of events near you after entering Ticketmaster?

Well, your cookies are to blame.

You see, cookies are pieces of information sent to your browser by a website you visit. They track your browsing activity to help companies deliver customized ads and improve your overall experience.

Your cache, on the other hand, is a storage location in your device where apps and websites store data files, such as fonts and background images (logos), to access them quickly and load much faster.

Although your cache and cookies have multiple benefits, they may be the reason Ticketmaster keeps saying you’re forbidden.

You see, sometimes the files stored in them can become corrupted and cause multiple issues. By clearing your cache and cookies, you’ll be able to get rid of them.

Follow these simple steps to do it:

Google Chrome:

1. Click on the three dots icon in the top-right corner of your screen.
2. Choose “More Tools” and select “Clear browsing data”.
3. Click on “Time range” and select “All time”.
4. You’ll need to tick all boxes.
5. Select “Clear data” to complete the process.

Safari:

1. Click on “History” at the top of your screen.
2. Choose “Clear History” and click on “All History”.
3. Click on “Clear History” to confirm the process.

Microsoft Edge:

1. Click on the three dots icon in the top-right corner of your screen.
2. Choose “Settings” and go to “Privacy, search, and services”.
3. Select “Clear browsing data”. Then, click “Choose what to clear”.
4. Click on “Time Range” and select “All Time”.
5. Check all the boxes and click on “Clear now”.

Mozilla Firefox:

1. Click on the three horizontal lines icon at the top of your screen.
2. Choose “Settings” and go to “Privacy & Security”.
3. Click on “Cookies & Site Data” and choose “Clear Data”.

Tip: If Ticketmaster is declining your credit card, try this fix.

Once you’ve cleared your cache and cookies, try entering the platform again to see if the issue was solved.

But, if it persists, you’ll need to turn off your VPN. Keep reading to learn how to do it.

#3 Turn Off Your VPN

Virtual private networks, better known as VPNs, are a great way to mask your device’s IP address to securely navigate and protect your information.

Sadly, the platform may automatically block people that are using VPNs to buy tickets.

But, don’t worry. You can easily stop Ticketmaster from thinking you’re a bot by disabling your VPN. Follow this quick guide to do it:

Windows PC:

1. Type “Settings” in the search bar at the bottom of your screen. Then, hit Enter.
2. Go to “Network & Internet” and select “VPN” from the left side menu.
3. Click on the VPN you’re using and select “Disconnect”.

Please note that the process of disabling your VPN may vary depending on your Windows version.

Mac:

1. Click on “System Preferences” and select “Network”.
2. Select your VPN connection.
3. Click on “Disconnect”.

iPhone and iPad:

1. Go to the Settings menu and select “General”.
2. Tap on “VPN & Device Management” and disconnect.

Android:

1. Go to Settings.
2. Tap on “Connections” or “Network & Internet”, then select “More Connections”.
3. Go to “VPN”.
4. Turn off the switch next to the VPN that you’re using.

#4 Disable Your Browser Extensions

If turning off your VPN didn’t do the trick, this just might.

There are thousands of browser extensions (or add-ins) that improve your experience. Some of them can check your spelling, block ads, and even manage your passwords.

Sadly, they can interfere with the way Ticketmaster works and cause multiple performance issues while trying to launch the platform or buy tickets.

Try disabling your browser extensions to see if Ticketmaster stops saying that you’re a bot. Follow these simple instructions to do it:

Google Chrome:

1. Click on the three dots icon at the top of your screen.
2. Select “More Tools” and click on “Extensions”
3. Turn off the switch to disable the extension. If you’d like to remove it, click on “Remove”.

Mozilla Firefox:

1. Click on the three horizontal lines icon at the top of your screen and select “Add-ons and themes”.
2. Click on “Extensions” and turn off the blue switch next to the extension you’d like to disable.

Microsoft Edge:

1. Click on the three-dot icon in the top-right corner of your screen.
2. Select “Manage extensions”.
3. Turn off the switch next to the extension to disable it.

Safari:

1. Go to the Apple menu and click on “Safari.
2. Select “Preferences” and click on “Extensions”.
3. Uncheck the boxes next to the extensions to disable them.

#5 Contact Ticketmaster’s Support Team

If nothing has worked so far, you’ll need to contact the platform’s support team.

To do it, you can submit a request on their Fan Support site or tag them on Twitter.

Here’s a tweet template you can use:

“Hey! @ticketmaster keeps saying I’m a bot. I’ve tried using my mobile data, clearing my cache and cookies, and disabling my VPN and browser extensions, but nothing seems to solve the issue. Could you please help me?”

I also recommend including a screenshot of the problem. Ticketmaster’s support team may ask you to send them a DM so that they can help you.

Conclusion

That about covers it! I hope that this article has helped give you some more confidence in solving the issue.

If you take anything away, please let it be that the best way to stop Ticketmaster from thinking you’re a bot is by using your mobile data and clearing your cache and cookies. Disabling your VPN and browser extensions should also do the trick.

Thank you so much for taking the time to read this quick article. If you ever experience a different issue while trying to access Ticketmaster, don’t forget to check out our site. You’ll find multiple articles that will help you solve the problem.

Have a great day!