How to Fix Amazon Prime Error 8056 In 7 Easy Steps

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Couple stuck with Prime Video issue on TV

Are you stuck trying to fix Error 8056 on your Fire TV?

Welcome to the club! You wouldn’t believe how many people experience this issue daily.

Not being able to use Prime Video because an error message keeps popping up can be really frustrating, especially when you’ve waited all day to get home and binge-watch your favorite TV show.

But, don’t worry! You’ve come to the right place. In this article, you’ll learn about different ways to get rid of this annoying issue.

Error 8056 indicates that your Fire TV encountered an issue while updating its software or an app. It usually pops up when your device is not connected to the Internet, it has a corrupted cache, bugs, or, glitches.

Follow these 7 easy fixes to get rid of Error 8056:

  1. Restart your Fire TV.
  2. Update your device.
  3. Make sure your Fire TV is connected to the Internet.
  4. Check if your device has enough available storage space.
  5. Clear the app’s cache and data.
  6. Check Prime Video’s servers.
  7. Factory reset your Fire Stick.

Keep reading to fix Error 8056!

#1 Restart Your Fire TV

Before doing anything else, please restart your Fire TV.

As simple as it seems, this quick action can help refresh background processes and fix some bugs or glitches.

There are different ways in which you can restart your Fire TV, these are:

Method 1:

  1. Press the home button on your remote and click on the gear icon to open the Settings menu.
  2. Select “My Fire TV”.
  3. Click on “Restart”.
  4. Select “Restart” again to confirm the process.

Method 2:

  1. Press the Select and Play/Pause button on your remote for ten seconds.
  2. Your Fire Stick will automatically restart.
Restart your Fire Stick

Method 3:

  1. Unplug your Fire TV from the power source.
  2. Wait 30 seconds.
  3. Plug it back in.

#2 Update Your Device

Now, let’s make sure your device is running on its latest software version, since Error 8056 may occur if there’s a missing update on your Fire TV.

Amazon often releases Fire OS updates to fix errors, bugs, or other elements that may be preventing your installed apps from functioning correctly.

Normally, updates will be automatically installed on your device, but this process can be easily interrupted by strict privacy settings or network issues.

Luckily, you can manually update your Fire TV, you’ll just need to:

  1. Press the home button on your remote and click on the gear icon to open the Settings menu.
  2. Select “My Fire TV” and click on “About”.
  3. Click on “Check for Updates”.
  4. Install the new software version.
Update your Fire TV

Once you’ve completed the steps above, try launching Prime Video again to see if Error 8056 was fixed.

#3 Make Sure Your Fire TV Is Connected to the Internet

If the fixes above didn’t do the trick, this just might!

Error 8056 may occur if your device is not connected to the Internet or if you have a weak Wi-Fi signal. Follow this quick guide to check if that’s the problem:

  1. Press the Home button on your remote.
  2. Click on the gear icon to open the Settings menu.
  3. Select “Network”.
  4. Press the Play/Pause button on your remote.
  5. Check your connection status.

If your Internet connection is running slow, the first thing you might want to check is your Internet plan. This will need to be fast enough to meet the demand of your devices.

If you’re like me, you probably love using multiple devices while doing your favorite activity. For example, you may be streaming your favorite movie on your Fire TV, while using social media on your phone.

While this allows us to be connected and entertained all the time, it can also make our Internet connection run slow and cause different performance issues, such as error messages, download difficulties, and much more.

Remember, the more devices and streaming services you have, the faster your Internet plan will need to be.

Tip: Multiply the number of people living in your house by 25 Mbps to know what Internet plan is best for your needs. This way, if you’re living with your partner, you’ll need a plan of at least 50 Mbps.

If your Internet plan is not the problem, please restart your modem and router. This simple action may solve different network issues. To do it:

  1. Locate your modem and router.
  2. Unplug them and wait 30 seconds to let the devices cool down.
  3. Plug in the modem and wait one minute.
  4. Plug in the router. If your router has a power button, press it. Then, wait two minutes.
  5. Open Prime Video to see if Error 8056 was fixed.

#4 Check if Your Device Has Enough Available Storage Space

If Error 8056 keeps popping up while trying to watch your favorite movie or TV show, chances are you need to free up some storage space on your Fire TV.

Hundreds of users found that this quick action got rid of the issue!

But first, let’s check your available storage space. Follow these simple steps to do it:

  1. Press the Home button on your remote.
  2. Click on the gear icon to open the Settings menu.
  3. Go to “My Fire TV” and select “About”.
  4. Click on “Storage”.

Please make sure your device has at least 1 GB of available storage space. If it has less, try uninstalling any unused apps. To do it, you’ll just need to:

  1. Press the home button on your remote and click on the gear icon to open the Settings menu.
  2. Select “Apps”.
  3. Click on “Manage installed apps”.
  4. Select the apps you want to uninstall.
  5. Click on “Uninstall”.

Once you’ve completed the steps above, try launching Prime Video again to see if Error 8056 was fixed. If it persists, don’t worry! Keep reading to learn more about other ways to solve it.

#5 Clear the App’s Cache and Data

Next, let’s take a look at your app’s cache and data. If you’re wondering what these are, keep reading!

You can think of your app’s cache and data as a scrapbook. This is where temporary information is stored, such as images, fonts, videos, user preferences, and even login credentials.

Your Prime Video’s cache and data have great advantages! They eliminate the need to re-download this information every time you launch the app to reduce loading times and improve your overall streaming experience.

Sadly, if there’s a problem with a file stored in your cache and data, Amazon Prime Video can display data incorrectly, glitch, and have some performance issues, such as out-of-sync subtitles, a black screen, and of course, Error 8056.

Don’t worry, though! Clearing your app’s cache and data may solve these problems. Follow this simple guide to do it:

  1. Press the home button on your remote.
  2. Click on the gear icon to open the Settings menu.
  3. Select “Applications” and click on “Manage Installed Applications”.
  4. Scroll down until you find Prime Video.
  5. Select the app and click on “Clear Data”.
  6. Click on “Clear Data” to confirm the process.
  7. Press the return button on your remote.
  8. Select “Clear Cache”, then press the rewind button on your controller (the two arrows pointing left icon) and select “Confirm”.

#6 Check Prime Video’s Servers

Prime Video is one of the best streaming platforms on the market, but sometimes its performance issues can be really annoying.

Although it’s unusual, the platform’s servers may be down due to an overload of traffic or coding errors. This may be the reason why Error 8056 keeps popping up while trying to stream your favorite TV show or movie.

To check if Prime Video’s servers are to blame:

  1. Launch Google and type “Down Detector” on the search bar.
  2. Click on the first option.
  3. Type “Prime Video” and check if the graph shows any reports.
Check if Prime Video's servers are down
The higher the spikes, the more likely Prime Video is experiencing performance issues.

Sadly, if Prime Video’s servers are down, the only thing you can do is wait until the issue is solved.

But, don’t worry! Server downtime is usually fixed within a couple of hours.

#7 Factory Reset Your Fire Stick

If you’ve tried all of the fixes above, but you’re still stuck trying to fix Error 8056, try factory resetting your Fire Stick. This action will get rid of any bugs or corrupted files that are causing the error.

Before completing this step, please note that it will erase all the downloaded apps and user preferences. You’ll need to customize your settings again.

I recommend writing down or taking a picture with your phone of all your installed apps. This way, after the resetting process is complete, you’ll be able to download them again.

Follow this quick guide to factory reset your Fire Stick:

  1. Press the Home button on your remote and click on the gear icon to open the Settings menu.
  2. Select “My Fire TV”.
  3. Go to “Reset to Factory Defaults”.
  4. When asked to confirm, click on “Reset”.
Factory reset your Fire Stick

Conclusion

That about covers it! Hopefully, with the help of this article, you’ll be able to get rid of Error 8056 and enjoy your Prime Video subscription.

Remember, simple actions like restarting and updating your Fire TV, checking your Internet connection, or clearing your app’s cache and data can solve the issue.

Thanks for taking the time to read this article. If you found it helpful, please check out our other related content below.

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