Paramount Plus Saying Content Unavailable? 7 Simple Fixes

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Couple stuck with Paramount Plus issue on TV

Are you losing it because Paramount Plus keeps saying “Content’s Unavailable”?

 Sadly, this is not the first time I’ve heard this. Many people struggle with this issue daily, it has even caused some users to cancel their subscriptions.

Honestly, I don’t blame them. After all, streaming your favorite movies or TV shows should be relaxing, not stressful.

If your Paramount Plus keeps saying “Content’s Unavailable”, chances are you’re connected to a VPN, the platform’s servers are down, or you have a corrupted cache.

But, don’t worry. Try the following 7 fixes to leave this annoying situation in the past:

  1. Try a different TV show.
  2. Relaunch Paramount Plus.
  3. Disable your VPN.
  4. Check the platform’s servers.
  5. Check your connection.
  6. Update the app.
  7. Clear your cache and cookies.

Keep reading to solve the issue!

#1 Try a Different TV Show

Before doing anything else, please make sure that Paramount Plus is available in your country and check if other titles are having the same issue.

Normally, every piece of content within a streaming platform has its own ID. This way, the platform can prevent an isolated incident from becoming a general failure.

Unfortunately, the title you’re trying to watch may be unavailable due to loading errors or other unexpected circumstances.

To check if that’s the case, try switching back and forth between different shows and see what happens. If you can stream other titles, go back to the original show you wanted to watch.

As simple as it seems, sometimes doing this is enough to get things back to normal.

But, if the issue persists, don’t worry. Keep reading to learn more about different ways to fix it.

#2 Relaunch Paramount Plus

Moving on, let’s fully close and reopen the app.

You wouldn’t believe how many performance issues this simple action can fix. You see, by doing this, you’ll be able to refresh background processes and get rid of temporary errors.

Follow these simple instructions to relaunch Paramount Plus:

Apple TV:

  1. Double press the home button on your remote.
  2. Select Paramount Plus.
  3. Swipe up on your remote touch sensor to close the app.

Fire Stick:

  1. Press the home button on your remote.
  2. Go to Settings and click on “Applications”.
  3. Select “Manage Installed Applications”
  4. Go to Paramount Plus.
  5. Click on “Force Stop”.

iPhone and iPad:

  1. Go to the Home Screen, then swipe up from the bottom of the screen and pause in the middle of the screen. This will show the apps you currently have open in the background. If you have an iPhone or iPad with a home button, you’ll need to double-click it.
  2. Swipe up on Paramount Plus to close it.


  1. Swipe up from the bottom of your screen, hold until you see your background apps, and then release. 
  2. Swipe up on Paramount Plus.

Windows PC:

  1. Type “Task Manager” on the search bar at the bottom of your screen.
  2. Open “Task Manager”.
  3. Select the browser you’re using to stream content and click on “End Task”.

Tip: If you’re using another device, go to Google and search for “How to close apps on <Your Device’s Name Goes Here>”.

Once you’ve fully closed Paramount Plus, please open it again and try streaming any TV show or movie.

#3 Disable Your VPN

If you’re like me, you’re probably connected to a VPN to securely navigate and stream content that isn’t offered in your country.

While VPNs are great, several streaming giants like Paramount Plus, Prime Video, and Netflix, put a lot of effort into blocking them because of their licensing agreements.

You see, if you’re living in Canada and are streaming a TV show that is only offered in Norway, the platform might have serious legal issues because they’re not licensed to stream that title in your country.

If that’s your case, Paramount Plus may be restricting some features in your account.

But, don’t worry. You can easily solve this issue by disabling your VPN and streaming without it for a while. To do it, you’ll just need to:

Fire Stick:

  1. Go to Settings and select “Applications”.
  2. Choose “Manage Installed Applications”.
  3. Select the app you used to activate the VPN.
  4. Click on “Uninstall”.

iPhone and iPad:

  1. Go to Settings.
  2. Select “General”.
  3. Tap on “VPN & Device Management” and disconnect.


  1. Go to Settings.
  2. Tap on “Connections”, then select “More Connections”.
  3. Go to “VPN”.
  4. Select the VPN you’re using and disconnect from it.

Bear in mind that this process may vary depending on your device’s model.

Windows PC:

  1. Type “View Network Connections” in the search bar at the bottom of your screen.
  2. Look for the VPN you’re using.
  3. Right-click on it and select “Disable”


  1. Click on “System Preferences” and select “Network”.
  2. Select your VPN connection.
  3. Click on “Disconnect”.

Tip: If you’re using another device, please launch Google and search for “How to disable a VPN on <Your Device’s Name Goes Here>”.

#4 Check the Platform’s Servers

If your Paramount Plus keeps saying “Content Unavailable” whenever you’re trying to stream a movie or TV show, chances are its servers are down.

Although it’s unusual, server downtime may occur due to different reasons, such as power outages, hardware issues, coding errors, or bugs.

Follow these simple steps to check if the platform’s servers are down:

  1. Go to Google.
  2. Type “Down Detector” and click on the first option.
  3. Type “Paramount+” and check if the graph shows any reports.
Check Paramount Plus servers
The higher the spikes, the more likely Paramount Plus is experiencing performance issues.

Unfortunately, if the graph shows several reports, the only thing you can do is wait until the people in the IT department over at Paramount Plus solves the issue.

But, don’t worry. They’re highly capable, and to my knowledge, there’s never been an instance where the problem wasn’t fixed within a couple of hours.

#5 Check Your Connection

Next, let’s make sure that your connection is not compromised.

You see, Paramount Plus requires a strong Wi-Fi signal to work correctly. If your connection is running slow, you may experience different technical difficulties, such as error messages, a black screen, and much more.

You can easily check if your Internet speed is to blame by entering

Check your Internet speed.

If the results show that your connection is running slow, try disconnecting some devices from the same network and restarting your modem and router. To do it, you’ll just need to:

  1. Locate your modem and router.
  2. Unplug them and wait 30 seconds to let the devices cool down.
  3. Plug in the modem and wait one minute.
  4. Plug in the router. If your router has a power button, press it. Then, wait two minutes.

Tip: Please make sure that your router is placed at the center of your home, away from thick walls, fish tanks, and other electronics, such as microwaves and baby monitors. This way, you’ll avoid signal interference.

#6 Update the App

Sometimes bugs, glitches, coding errors, and other elements may be preventing your Paramount Plus from working correctly.

App developers often release updates to fix these, so you may want to make sure that Paramount Plus is running on its latest version.

Updates can be automatically installed on your device. However, this process can be easily interrupted if you have a bad Internet connection or strict privacy settings.

Luckily, you can manually update Paramount Plus. Follow these quick steps to do it:

Fire Stick:

  1. Press the home button on your remote and click on the gear icon to open the Settings menu.
  2. Select “Applications” and click on “Appstore”.
  3. Click on “Automatic Updates” to turn this feature on.

Roku TV:

  1. Press the Home button on your remote.
  2. Highlight Paramount Plus.
  3. Press the “*” button on your remote.
  4. Select “Check for updates”.

Apple TV, iPhone, and iPad:

  1. Go to the App Store.
  2. Search for Paramount Plus.
  3. Click on “Update.”


  1. Open Google Play Store.
  2. Tap on the profile icon located at the top right of your screen.
  3. Select “Manage apps & device”
  4. Tap on “Manage”, then search for Paramount Plus.
  5. Choose “Update”.

If you’re using your computer to stream content, please make sure that your browser is updated. If it’s not, please install the latest version.

Are you using a different device? Please go to Google and search for “How to manually update apps on <Your Device’s Name Goes Here>”.

#7 Clear Your Cache and Cookies

If nothing has worked so far, it’s time for us to clear your cache and cookies.

If you’re not familiarized with these terms yet, keep reading!

Have you ever wondered why you’re suddenly bombarded with furniture ads on social media after searching on Google for home decoration tips?

Because of your cookies.

Cookies are small files of information sent to your browser by a website you’ve visited. They contain relevant data about your browsing activity and help companies deliver tailored ads.

Your cache, on the other hand, is where apps store temporary information, so they can load much faster. Paramount Plus, for example, stores videos, images, and even fonts on your cache.

By keeping this data handy, the app won’t need to redownload this information every time you open it.

Unfortunately, if there’s a problem with a file stored in your cache and cookies, you may experience different technical difficulties.

But, don’t worry. By clearing your cache and cookies, you’ll be able to get rid of any corrupted files that may be causing the error message.

Follow these quick steps to do it:

Google Chrome:

  1. Launch Google Chrome and at the top right, click “More” (3 dots icon)
  2. Go to “More tools” and select “Clear browsing data”
  3. At the top, select “Time range”, then “All time”
  4. Tick all boxes.
Clear your cache and cookies on Google Chrome


  1. Launch Safari.
  2. Select “Safari” at the top of your screen and click on “Preferences”.
  3. Click on “Privacy”, then select “Manage Website Data”.
  4. Select “Remove All”.

Mozilla Firefox:

  1. Click on the three horizontal lines icon at the top of your screen.
  2. Select “Settings” and click on “Privacy & Security”.
  3. Go to “Cookies & Site Data”.
  4. Click on “Clear Data”.

Tip: If you’re using a different browser, go to Google and search for “How to clear cache and cookies on <Your Browser’s Name Goes Here>”.

Fire Stick:

  1. Press the home button on your remote and click on the gear icon to open the Settings menu.
  2. Select “Applications” and click on “Manage Installed Applications”.
  3. Scroll down until you find Paramount Plus.
  4. Select the app and click on “Clear Cache”.
  5. Click on “Clear Cache” to confirm the process.

Android devices:

  1. Go to Settings
  2. Click on “Apps”
  3. Choose “Installed applications”
  4. Select Paramount Plus.
  5. Look for the “Storage” tab
  6. Press “Clear app cache”.

If you couldn’t find the “Clear the cache” option on your device, try reinstalling the app. This action can also get rid of corrupted files, bugs, and glitches.


Not being able to stream your favorite movie on Paramount Plus because an error message keeps popping up can be really annoying, especially when you’re paying a monthly subscription.

Luckily, now that we’ve covered everything, you’ll be able to get back to your movie night in a blink of an eye.

More often than not, simple actions like trying a different show, relaunching or updating Paramount Plus, disabling your VPN, checking your connection, and clearing your cache and cookies can solve the issue.

Thank you so much for taking the time to read this article. If you found it helpful, please make sure to check our other related content below.

Here at Tech Detective, we’re passionate about bringing quick and easy solutions to everyday problems.

Good luck!