Crunchyroll Keeps Pausing Your Content? Here’s Why

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Couple stuck with Crunchyroll issue on TV

Does Crunchyroll keep pausing your content?

You’re not alone! You wouldn’t believe how many people are in the same situation as you. It has even caused some users to cancel their membership.

Honestly, I don’t blame them! After all, not being able to fully enjoy a service you’re paying for can be really annoying.

If Crunchyroll keeps pausing your content, chances are you have a corrupted cache, outdated software, or the “autoplay” mode is enabled.

Don’t worry, though! Try the following 7 fixes to get rid of the issue:

  1. Relaunch Crunchyroll.
  2. Clear your cache and cookies.
  3. Turn off “Autoplay”.
  4. Check your Internet connection.
  5. Check the platform’s servers.
  6. Update Crunchyroll.
  7. Reinstall the app.

Keep reading to stop Crunchyroll from pausing your favorite anime show!

#1 Relaunch Crunchyroll

Before doing anything else, try fully closing and reopening the app.

Crunchyroll might’ve encountered an issue while running background processes, and, as simple as it seems, this may be easily fixed by relaunching the app. Please follow these simple instructions to do it:

Fire Stick:

  1. Press the home button on your remote.
  2. Go to Settings and click on “Applications”.
  3. Select “Manage Installed Applications”
  4. Go to Crunchyroll.
  5. Click on “Force Stop”.

Windows PC:

  1. Type “Task Manager” on the search bar at the bottom of your screen.
  2. Select Crunchyroll.
  3. Click on “End task”.

iPhone and iPad:

  1. Go to the Home Screen, then swipe up from the bottom of the screen and pause in the middle of the screen. This will show the apps you currently have open in the background. If you have an iPhone or iPad with a home button, you’ll need to double-click it.
  2. Swipe up on Crunchyroll to close it.


  1. Swipe up from the bottom of your screen, hold until you see your background apps, and then release. 
  2. Swipe up on Crunchyroll.

Xbox One:

  1. Go to the home screen and highlight Crunchyroll.
  2. Press the three horizontal lines button on your remote.
  3. Select “Quit”.

Are you using a different device? Please launch Google and search for “How to close apps on <Your Device’s Name Goes Here>”.

#2 Clear Your Cache and Cookies

Moving on, let’s clear your cache and cookies.

If you’re not familiarized with these terms yet, keep reading!

Have you ever wondered why you’re suddenly bombarded with anime convention ads after binge-watching Attack on Titan?

Simple. Because of your cookies.

These are small files of information sent to your browser by a website you visited, in this case, Crunchyroll. They contain relevant data about your browsing activity and preferences. Your cookies allow sites to customize your online experience and deliver tailored ads.

While cookies have great advantages, they can also interfere with the way your browser works with Crunchyroll.

Your cache, on the other hand, is where temporary information is stored. Crunchyroll, for example, stores images, videos, and even fonts. By keeping this data handy, the app will load faster.

However, if there’s a problem with a file stored in your cache, you may experience different performance issues.

Try clearing your cache and cookies to stop Crunchyroll from pausing. Follow these simple steps to do it:

Google Chrome:

  1. Launch Google Chrome and at the top right, click “More” (3 dots icon)
  2. Go to “More tools” and select “Clear browsing data”
  3. At the top, select “Time range”, then “All time”
  4. Tick all boxes.
Clear your cookies on Google Chrome


  1. Launch Safari.
  2. Select “Safari” at the top of your screen and click on “Preferences”.
  3. Click on “Privacy”, then select “Manage Website Data”.
  4. Select “Remove All”.

Android devices:

  1. Go to Settings
  2. Click on “Apps”
  3. Choose “Installed applications”
  4. Select Crunchyroll.
  5. Look for the “Storage” tab
  6. Press “Clear app cache”.

Fire Stick:

  1. Press the home button on your remote and click on the gear icon to open the Settings menu.
  2. Select “Applications” and click on “Manage Installed Applications”.
  3. Scroll down until you find Crunchyroll.
  4. Select the app and click on “Clear Cache”.

#3 Turn Off “Autoplay”

If Crunchyroll keeps pausing your content, chances are “Autoplay” is enabled.

This feature is great, especially if you’re binge-watching your favorite anime series. However, many users have found that disabling it solved the issue.

You can easily turn off “Autoplay” on Crunchyroll, you’ll just need to:

Browser (Edge, Google Chrome, Safari, etc):

  1. Play the anime show you were originally trying to watch.
  2. Click on the gear icon at the bottom of your screen.
  3. Turn off the switch next to “Autoplay”.

Desktop app:

  1. Stream an anime show.
  2. Turn off the switch next to “Autoplay” at the top of your screen.

Mobile app:

  1. Play an anime show.
  2. Click on the gear icon at the top of your screen and turn off the switch next to “Autoplay”.

#4 Check Your Internet Connection

Next, it’s time for us to test your Internet speed. Crunchyroll, just like any other streaming service, requires a fast connection to work correctly.

You can easily test your Internet speed by entering and pressing “Go”.

Test your Internet speed

If the results show that your connection is running slow, try restarting your modem and router. Follow these simple steps to do it:

  1. Locate your modem and router.
  2. Unplug them and wait 30 seconds to let the devices cool down.
  3. Plug in the modem and wait one minute.
  4. Plug in the router. If your router has a power button, press it. Then, wait two minutes.
  5. Try streaming any anime movie or show to see if the issue went away.

Please make sure your router is placed at the center of your home and away from large metal objects, fish tanks, and other electronics, such as microwaves and baby monitors. This way, you’ll avoid signal interference.

Tip: Try disconnecting some devices from your network to avoid a slow connection.

If the issue persists, and you’re using your computer or a gaming console, try connecting your device to your modem using an Ethernet cable. An Ethernet connection is usually faster and more secure than a Wi-Fi connection.

#5 Check the Platform’s Servers

Believe it or not, the problem could be unrelated to you!

You see, Crunchyroll servers may be down due to numerous reasons, such as hardware issues, coding errors, power outages, and even minor hacking.

Some signs of server downtime are low video quality, download difficulties, and of course, constant pausing.

You can easily check Crunchyroll’s servers, you’ll just need to:

  1. Go to
  2. Type Crunchyroll on the search bar.
  3. Check if the graph shows any reports.
Check Crunchyroll's servers
The higher the spikes, the more likely Crunchyroll is experiencing performance issues.

If the graph shows several reports, please wait until Crunchyroll’s IT team solves the issue.

Don’t worry, though! Server downtime hardly ever lasts long.

#6 Update Crunchyroll

Moving on, let’s make sure your app is running on its latest version.

App developers often offer updates to fix coding errors, bugs, glitches, and other elements that may be causing performance issues.

Normally, Crunchyroll will automatically update on your device, but this process can be abruptly interrupted due to network issues, strict privacy settings, or crashed background processes.

Luckily, you can manually update Crunchyroll. Follow these simple steps to do it:

Apple TV, iPhone, and iPad:

  1. Go to the App Store.
  2. Search for Crunchyroll.
  3. Tap on “Update”.

Roku TV:

  1. Press the Home button on your remote.
  2. Highlight Crunchyroll.
  3. Press the “*” button on your remote.
  4. Select “Check for updates”.

Fire TV:

  1. Press the home button on your remote and click on the gear icon to open the Settings menu.
  2. Select “Applications” and click on “Appstore”.
  3. Click on “Automatic Updates” to turn this feature on.


  1. Open Google Play Store.
  2. Tap on the profile icon located at the top right of your screen.
  3. Select “Manage apps & device”
  4. Tap on “Manage”, then search for Crunchyroll.
  5. Choose “Update”.

Windows PC (Windows 11):

  1. Select “Microsoft Store” in the search box at the bottom of your screen.
  2. Go to the library in the lower-left corner of your screen.
  3. Click on “Get updates”
  4. Select “Update all” or choose Crunchyroll.

If you’re using another device, go to Google and search for “How to manually update apps on <Your Device’s Name Goes Here>”.

Once you’ve completed the steps above, please launch Crunchyroll and play an anime show or movie to see if the issue went away.

#7 Reinstall the App

Sometimes bugs, corrupted files, or glitches won’t go away by simply relaunching or updating Crunchyroll. If that’s the case, try reinstalling it.

By doing this, you’re giving every file, and line of coding within the app a chance to start from scratch, and you’ll be able to solve the issue in no time.

Follow these simple steps to reinstall Crunchyroll:

Roku TV:

  1. Press the home button on your remote.
  2. Highlight Crunchyroll and click the “*” button on your remote.
  3. Select “Remove Channel” and “Ok”
  4. Press the home button on your remote again and click on “Streaming channels”.
  5. Search for Crunchyroll and click on “Add channel”.

Fire TV:

  1. Go to Settings and select “Apps”.
  2. Click on “Manage installed apps”.
  3. Select Crunchyroll and tap on “Uninstall”
  4. Go to the main menu to search for Crunchyroll.
  5. Click on “Get” or the shopping cart icon.

iPhone and iPad:

  1. Press and hold Crunchyroll until it jiggles.
  2. Tap on “Remove app”.
  3. Go to the App Store and search for Crunchyroll. Then, tap on “Download”.

Android (phones and tablets):

  1. Press and hold Crunchyroll.
  2. Drag the app to the trash bin icon and release.
  3. Go to Google Play Store and search for Crunchyroll and tap on “Install”.

Tip: If you couldn’t find your device on the list above, please launch Google and search for “How to reinstall apps on <Your Device’s Name Goes Here>”.


Not being able to enjoy your favorite anime show can be really annoying, especially when you’re paying a monthly subscription.

Luckily, now that we’ve covered everything, you’ll be able to stop Crunchyroll from pausing your content in no time!

Remember, simple actions like clearing your cache and cookies, disabling the “Autoplay” feature, and relaunching, updating, or reinstalling the app can solve the issue.

Thank you so much for taking the time to read this article. If you found it helpful, please make sure to check out our other related content below.

Here at Tech Detective, we’re passionate about bringing quick and easy solutions to everyday problems.

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