Apple TV Saying Too Many Devices? 6 Steps To Fix It

Does your Apple TV app keep saying you’re streaming content on too many devices, even when you’re not?

Unfortunately, this is a known issue. You wouldn’t believe how many people struggle with it daily. It has even caused some users to cancel their subscriptions.

Honestly, I don’t blame them. After all, not being able to enjoy a service you’re paying for can be really annoying.

Luckily, with the help of this article, you’ll be able to leave this situation in the past.

Try the following 6 fixes to stop your Apple TV from saying you’re streaming on too many devices: Make sure that your friends aren’t using your account, try a different show, or force quit the app. You can also try clearing your watch history, and updating, or reinstalling the Apple TV app.

Keep reading to solve the issue!

#1 Make Sure That Your Friends Aren’t Using Your Account

The Apple TV app offers exclusive content and has great features, so I wouldn’t be surprised if you’re sharing your account with your loved ones.

After all, this is a great way to save money and share thoughts about your favorite movies or TV shows.

But, it’s important to take into consideration that the Apple TV app allows you to stream content only on 6 different devices at the same time.

And, if you have an Apple Music student subscription that includes Apple TV+, you’ll be able to stream content only on one device.

To stop Apple TV from saying you’re streaming on too many devices, please talk to your friends and family about this situation to try to work something out together.

But, if they’re not using your account, please make sure that your password is secure enough, and if it’s not, try changing it. This way, you’ll be able to protect your account and stop people from using it without your consent.

Follow these quick instructions to do it:

Web:

1. Open your browser (Please make sure it’s compatible with Apple TV+).
2. Go to Apple TV and sign in.
3. Click on your profile icon at the top of your screen and go to “Settings”.
4. Select “Edit” below your Apple ID email. You’ll be redirected to appleid.apple.com.
5. Sign in to your account and go to the “Sign-In and Security” section.
6. Click on “Password” and enter your current password. Then, enter the new password.
7. Click on “Change Password” to confirm the process.

Mac:

1. Go to the Apple Menu and click on “System Preferences”.
2. Click on “Apple ID”.
3. Go to “Password and Security”.
4. Click on “Change password” and follow the instructions displayed on your screen.

iPhone and iPad:

1. Launch the Apple TV app.
2. Go to the “Watch Now” tab and click on your profile icon at the top of your screen.
3. Tap on your name.
4. Select your Apple ID. You’ll be redirected to appleid.apple.com.
5. Sign in to your account.
6. Tap on “Password” and enter your current password. Then, enter the new password.
7. Tap on “Change Password”.

Once you’ve completed the steps above, launch the Apple TV app again and try streaming any movie or TV show to see if the issue was solved.

If it persists, don’t worry. Keep reading to learn more about other troubleshooting techniques.

#2 Try a Different Show

You may not know this, but each show or movie within Apple TV+ has its own space on its servers.

This is why if the title you’re trying to watch becomes unavailable due to a server outage, you may still be able to stream a different one.

In order to confirm this, please go to the app’s home screen and play a different show. If the error message disappeared, go back to the original title you were trying to watch and press play.

I know it sounds weird, but believe me, sometimes this is all you need to do in order to fix the problem.

#3 Force Quit the App

Moving on, please close the Apple TV app on the devices you’re not using.

You’re probably thinking “How on earth doing this will solve the issue?”

Well, if you’re trying to stream content on your computer, but you haven’t closed the app on your phone or tablet (or vice-versa), Apple TV+ may think you’re streaming on too many devices.

Follow this quick guide to force quit the app:

iPhone and iPad:

1. Swipe up from the bottom of the screen and pause in the middle of the screen. If you have an older model, you’ll need to double-click the home button.
2. Swipe right or left to find Apple TV. Then, swipe up on it.

Apple TV:

1. Double press the home button on your remote.
2. Select Apple TV.
3. Swipe up on your remote touch sensor to close the app.

Fire Stick:

1. Press the home button on your remote and go to the Settings menu.
2. Click on “Applications” and choose “Manage Installed Applications”.
3. Select Apple TV and click on “Force Stop”.

Xbox One:

1. Go to the home screen and highlight Apple TV.
2. Press the menu button (three horizontal lines) on your remote.
3. Choose “Quit”.

Windows PC:

1. Type “Task Manager” on the search bar at the bottom of your screen.
2. Open “Task Manager”.
3. Select the browser you’re using to stream content and click on “End Task”.

LG TV:

1. Press your home button for two seconds.
2. Highlight the Apple TV app.
3. Press the up arrow button.
4. Press the enter button to close the app.

Once you’ve fully closed the Apple TV app, please launch it again and try streaming content to see if the issue was fixed.

#4 Clear Your Watch History

If the fixes above didn’t do the trick, this just might.

Many people who were in the same situation as you found that clearing their play history solved the issue, so it’s worth giving it a try.

Please note that this process will delete shows and movies from your “Up Next” watchlist.

Follow these quick steps to clear your play history:

Web:

1. Go to Apple TV+.
2. Sign in to your account and click on your profile icon at the top of your screen.
3. Select “Settings”.
4. Click on “Clear Play History”.

iPhone and iPad:

1. Launch the Apple TV app.
2. Go to the “Watch Now” tab.
3. Tap on your profile icon at the top of your screen.
4. Select “Clear Play History”.

TV or gaming console:

1. Open Apple TV+.
2. Click on the gear icon at the top of your screen to open the Settings menu.
3. Select “Clear Play History”.
4. Click on “Clear Play History” again to confirm the process.

#5 Update the Apple TV App

If your Apple TV keeps saying you’re streaming on too many devices, you might want to keep reading.

Apple has an entire team dedicated to fixing errors related to the app. When an error message keeps popping up, sometimes the easiest way to get rid of the bug that is causing it is by updating the app.

You may have been putting off installing Apple TV’s latest version, and believe me, I don’t blame you. After all, sometimes life can get pretty hectic.

However, if that’s your case, you won’t be able to get rid of bugs.

Updating your app won’t take more than five minutes. Try these easy-to-follow steps to do it:

Fire Stick:

1. Open the Settings menu and click on “Applications”.
2. Select “Appstore” and click on “Automatic Updates”.

Roku TV:

1. Press the Home button on your remote.
2. Highlight Apple TV and press the “*” button on your remote.
3. Choose “Check for updates”.

Xbox One:

1. Highlight Apple TV.
2. Press the menu button on your remote.
3. Choose “Manage app” and click on “Updates”.
4. Select “Update All”.

Samsung TV:

1. Press the Home button on your remote.
2. Select “Apps” and click on the gear icon.
3. Turn on the “Auto Update” function.

The Apple TV app is compatible with multiple devices, so if you were unable to find yours on the list above, please launch your preferred browser and search for “How to update apps on [Your Device’s Name Goes Here]

Please note that if you have an iOS device (Apple TV, iPhone, iPad, iPod Touch, or Mac) you’ll be able to install the latest Apple TV+ version by updating your device’s software.

Follow this quick guide to do it:

Apple TV:

1. Go to the Settings Menu and click on “System”
2. Choose“Software Updates”.
3. Click on “Update Software” and select “Install”.

iPhone or iPad:

1. Go to the Settings menu.
2. Tap on “General”.
3. Choose “Software Update” and install the latest iOS version.

Mac:

1. Open the Apple menu by clicking on the Apple icon at the top of your screen.
2. Select “System Preferences” from the drop-down menu.
3. Choose “Software Update”. Then, click on “Update Now”.

#6 Reinstall the App

If updating the app and your device didn’t get rid of the error message, it’s time for us to take a much more aggressive approach.

You see, Apple TV, just like any other app, stores files on your device in order to work correctly. However, sometimes these can become damaged and cause all sorts of tech issues.

When corrupted files and bugs won’t go away by updating or force quitting the app, the only thing that might help is reinstalling the app.

I know this is probably the last thing you wanted to hear. After all, the whole point of installing the Apple TV app for the first time is not having to repeat the process countless times.

But, believe me, by doing this you’ll be able to stop it from saying you’re streaming on too many devices.

Follow this quick guide to reinstall Apple TV+:

Bear in mind that you’ll need a strong Internet connection in order to complete the following steps.

Fire Stick:

1. Go to Settings and select “Apps”.
2. Choose “Manage installed apps”.
3. Select the Apple TV app and tap on “Uninstall”
4. Go to the main menu to search for Apple TV. Then, download it again.

Roku TV:

1. Press the home button on your remote.
2. Highlight Apple TV and press the star button on your remote.
3. Select “Remove Channel” and “Ok”
4. Press the home button on your remote again and click on “Streaming channels”.
5. Search for Apple TV and click on “Add channel”.

Samsung TV:

1. Press the Home button on your remote and go to “Apps”.
2. Open the Settings Menu and select the Apple TV app. Then, click on “Delete”.
3. Select “Delete” again to confirm the process.
4. Return to the home screen and click on “Apps”.
5. Search for Apple TV and install it again.

iPhone and iPad:

1. Press and hold Apple TV until it starts shaking.
2. Tap on “Remove app”. Then, select “Delete app” to confirm the process.
3. Go to the App Store and search for Apple TV. Then, tap on the arrow icon to download it again.

Conclusion

Hopefully, now that we’ve covered everything, you’ll be able to stop your Apple TV app from saying you’re streaming on too many devices, even when you’re not.

If you take anything away, remember that the easiest way to do it is by making sure that your friends aren’t using your account, trying a different show, and clearing your play history. Updating or reinstalling your Apple TV app should also do the trick.

Thank you so much for reading this far. If you like streaming content on different platforms, don’t forget to check out our content. You’ll find multiple tips to solve tech issues and improve your streaming experience.

Good luck!