Paramount Plus Not Working: How To Fix 13 Common Issues

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Couple stuck with Paramount Plus issue on TV

Are you unsuccessfully trying to figure out why Paramount Plus is not working?

That sucks! But you might find comfort in knowing that you’re not alone. In fact, thousands of people find themselves in the same situation every day and are left scratching their heads.

Not being able to enjoy a service you’re paying for is beyond annoying. Especially when you already planned your afternoon around it. Issues with this platform can arise for many reasons, and there are 13 common issues that users complain about frequently.

Luckily, addressing them is very easy and quick, so I’ve prepared a little guide below to help you out.

Paramount Plus “not working” can mean many things, such as appearing too dark or washed out, flickering constantly, buffering too much, crashing often, and more.

Keep reading to get back to streaming!

The 13 Common Issues That Keep Paramount Plus From Working

Modern streaming services can be very complex, as there are thousands of factors that have to work perfectly all the time to prevent technical difficulties. And while technology allows for a mostly uneventful experience, sometimes, you’ll face obstacles. To narrow things down, here are the 13 most common issues when Paramount Plus is not working, so you can get ahead and keep streaming.

#1 Appearing Too Dark or Washed Out

The first situation I’d like to cover is when you’re watching your favorite show or movie on the platform, and all of a sudden, you notice things look very dark or washed out. The colors are not as vibrant, and the night scenes are nearly pitch black.

This can happen for many reasons, such as a failing HDR feature on your TV, server failure, and even outdated software.

If you want to get to the bottom of this quickly, please check out our guide on Paramount Plus appearing dark or washed out.

#2 Constant Flickering

Constant flickering on the screen might have been cool back in the 90s while watching Pokémon. But these days, having it happen while you’re in the middle of movie night can be very annoying.

If you’ve noticed lately that the content you’re watching keeps flickering, you’ll have to do some diagnosing, and the first thing you want to do is rule out possible culprits. If this has been happening in other platforms as well, chances are your TV/cables are to blame. Whereas if the issue is exclusive to Paramount Plus, you might want to try other solutions.

To get all the answers you’re looking for, check out our guide for when Paramount Plus keeps flickering.

#3 Endless Buffering

Nothing can kill the vibe as much as being in the middle of a sad/action scene and having Paramount Plus stop everything to buffer the content.

This can be tolerable once or twice, but when it keeps happening every 5 minutes or when the buffering never stops, you can feel frustrated very quickly.

The first thing I’d recommend to check in this situation is your internet connection. If your plan is not fast enough, you might want to call your service provider and ask to get an upgrade. Especially if you or other people in your home like 4K content.

Provided your plan is fast enough, there are other potential culprits, such as VPN blocking, outdated software, corrupted cache files, and more.

If you want to know more about this, our guide on Paramount Plus constantly buffering can definitely help!

#4 Constant Crashing

If you’ve ever had your favorite streaming platform crash in the middle of movie night, you know just how frustrating it can be to have it happen.

One moment, you’re relaxing on the couch watching something you like, and the next you’re on your TV’s Home Screen wondering what just happened. An event like this could be due to failing servers, bad browser extensions, corrupted files on the platform, and more.

To get an in-depth look at this issue, take a look at our guide for when Paramount Plus keeps crashing or freezing.

#5 Missing the Continue Watching List

Modern streaming service interfaces are not only user-friendly, visually appealing, and wonderfully organized, but also pretty useful.

The Continue Watching list is nothing new, and it’s featured on most platforms these days. But what happens when it goes missing? This can be very inconvenient, as you’ll have a hard time remembering where you were in a series or what shows you were watching days earlier.

A missing Continue Watching list can be due to an internal app error, browser incompatibility, and much more. To get the full picture, as well as some useful solutions to the issue, please take a look at our guide on Paramount Plus, Continue Watching list missing.

#6 Being Stuck on Ads

As you may already know, Paramount Plus has different subscription Tiers, which can be mainly divided between accounts with ads, and accounts without.

The accounts that do not feature ads are more expensive, so, oftentimes people find it more convenient to sit through a couple of ads to save some money. However, when you’re bombarded with one ad after the other for what seems like an eternity, things can get annoying rather quickly.

This can happen due to failing servers on the platform’s end, VPN blockages, a bad internet connection, and many other potential culprits. To get the full list and easy ways to address them, please take a look at our guide on Paramount Plus being stuck on ads.

#7 Subtitles Are Too Small

Whether you’re hearing impaired or are simply trying to enjoy content in a foreign language, being able to clearly read the subtitles on the screen is key to a pleasant streaming experience.

So, what happens when, no matter what you do, the text looks tiny and is impossible to read?

In cases like that, you have to find a solution immediately, as understanding what’s happening on the screen is essential. Tiny subtitles can be the result of using the wrong Closed Caption settings on your streaming devices, outdated software, and more.

To find all the answers you need, please check out our guide on fixing Paramount Plus’ subtitles being too small.

#8 Low Volume

When watching a movie/series, or any other form of video content, sound and visuals are equally important. It’s very difficult to tell an exciting story if you’re not using the right audio.

This is why, having the volume coming from Paramount Plus be extremely low can mess with your viewing experience greatly. This can happen for a wide number of reasons, including a bad HDMI cable, sound settings programmed incorrectly, and even a bad internet connection.

If you want to get to the bottom of this issue quickly, our guide for when your Paramount Plus volume is super low can certainly help.

#9 Sign-In Issues

Few things are as critical as secure passwords to prevent strangers from accessing and using your streaming service accounts. But what happens when even you are having a hard time staying logged in?

In cases like that, things can get annoying pretty quickly. One moment you’re enjoying your favorite series/movie, and the next you’re on the platform’s Welcome page being asked for your credentials.

What gives?

This can happen for various reasons, including corrupted cache & cookie files, VPN blocking, and even a coding bug. To learn about all the potential culprits of this situation and simple ways to address them, check out our guide for when Paramount Plus is always asking you to sign in.

#10 Bad Video Quality

Back in the late 90s and early 2000s, we didn’t have much of a choice when it came to the resolution in which we watched content. If you were lucky, you had 720p for the most recent material, but that was it.

Luckily, these days this is no longer the case, and we have access to streaming resolutions of up to 4K, which is exactly 8 times more pixels than 720p.

And while this all sounds great, what happens when the video quality you’re getting from your streaming platforms is terrible? Well… for starters, you’re going to have a bad time.

You could be getting bad video quality for many reasons, including a slow internet plan, a damaged HDMI cable or one that’s not rated for high resolutions, outdated software, and much more. To see the full list of possible causes and solutions, please check out our guide on fixing Paramount Plus’ bad video quality.

#11 Unavailable Content

Have you ever come home, logged into the platform, and tried to continue watching a series/movie you left unfinished, only to notice it’s no longer there?

If so, you’re probably pretty annoyed by this, and with good reason.

Content being unavailable on Paramount Plus is not immediately bad news, but it can be, as it has several meanings.

Some of the most common causes behind this are server failure, VPN blocking, actual content removal, outdated software, and much more. If you want all the answers and simple ways to address the issue, our guide on Paramount Plus saying the content is unavailable can definitely help!

#12 Black Screen

Everybody likes surprises. Whether it’s at a birthday party, at an anniversary, or even inside a Haunted Mansion in a theme park.

However, there are pleasant surprises and there are annoying ones, and having the screen go black out of nowhere when you’re watching something on Paramount Plus is clearly the latter.

Something like this can make the most climactic action scene or the saddest episode of a series lose all impact, and leave you disappointed, to say the least.

There are many reasons why this might be happening, including a bad HDMI cable, corrupted cache files, incorrect installation of the platform on your devices, and much more. If you want to get the full picture, please check out our guide on Paramount Plus’ screen constantly going black.

#13 No Sound

Lastly, let’s talk about how annoying it is to be watching something exciting only to have everything go flat and feel boring because the sound is failing.

As I mentioned earlier, sound design is a key complement to any viewing experience, as video alone oftentimes cannot convey the full message intended. Having sound issues while streaming something on this platform can force you to waste precious hours trying to figure out what’s wrong, instead of actually enjoying your free time.

Sound problems can be due to a broken HDMI cable that’s not transferring sound correctly (only if you’re using an external streaming device), incorrect audio settings, failing servers, and many other factors.

Luckily, getting to the bottom of this issue is a lot simpler when you have a clear guide to tell you what to look for. To get all the information you need, please check out our article on fixing Paramount Plus when it hasn’t got any sound.


That about sums it up!

When Paramount Plus is not working, what should be a fun and pleasant streaming experience can quickly turn into the main source of frustration during your weekend. And we definitely can’t have that.

I hope this piece has helped you better understand what the most common causes behind this situation can be, and how easy it actually is to address them permanently.

In most cases, something as simple as checking the condition of your HDMI cables, using a VPN with obfuscated servers, and clearing your cache and cookies will do the trick.

Thank you very much for sticking with me all the way to the end. If this article was interesting and answered your most burning questions, you’ll be glad to know that we upload new content every week. While we put the finishing touches to our latest work, I encourage you to check out our other incredible resources below to become a Tech Detective yourself!

I wish you nothing but the best!

— Gerry.